Ebay - Won't remove negative feedback based on opinion?
I am a seller and I contacted ebay regarding negative feedback that a buyer left although it was done 100% according to the auction.Contacted ebay.
They said "The feedback is according to the buyer's opinion and the facts don't matter". They can easily check the invoice and see that the invoice and payment was done 100% by the listing. We should not let ebay continue to take away sellers' rights and protection from idiots. I have now reported ebay to the Better Business Bureau and looking to escalate this as much as possible until ebay gives us back our rights.
Buyers should not be able to leave negative feedback based on opinion and not fact.