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eBay - They suspended my account with no reason or explanation and then stole my money

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Updated by user Feb 02, 2026

They are impossible to deal with. I wouldn't even use them. They are tye rudest and most unhelpful people I've ever dealt with.

Original review posted by user Jan 17, 2026

First of all, eBay suspended my account with no reason or explanation. And then allowed me to purchase items only to cancel my last order, which was for an iPhone, and they chose to keep the money I paid.

After calling five times, I was lied to and even hung up on twice. I was being completely nice during these conversations and never got rude or disrespectful. And yet, two agents just hung up on me. Two agents straight up lied, and the last one basically told me, 'Just wait; your phone will be there.' Even though I'd been in contact with the seller, who had forwarded me the email eBay sent stating they should cancel my order, and if it was already shipped, they should contact the shipper and try to stop the delivery.

Also, not to have any contact if I tried to reach out to them. Even though it clearly says on the eBay site to contact the seller.

User's recommendation: Don't use eBay.

Monetary Loss: $140.

Preferred solution: Full refund.

eBay Pros: Convenient.

eBay Cons: Thieves and liars with no morals.

Location: Kansas City, Missouri

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terceldude B

Their refusal to reinstate WANT IT NOW earns them an *** rating from me