Gets worse, both your computer systems and employees are clueless and or not trained. I attempted to track order from mid September included 2 items.
A book and car keys. Originally was g mailed order was not in system. Although funds have been debited from my acct. Asked your untrained associates to tell me where is the order.
They were terrible at attempting to assist me. All they suggested was to look at purchases. If it were in the system I would or they could. Fancy this items arrives a week later..
I ordered from your competitor and had item in 2 days. Now i want to return the keys but no purchase history to complete the request. I need authorization within 3 days or I will just contact my credit card company and file for refund for your incompetence.
You tell me. Only your vendor is punished, not your terrible customer service.
User's recommendation: Be prepared for terrible and incompetent support from the Ebay customer service. m corporate w.
Location: North East, Maryland