International warranty does not work in US?? Screen discoloration can not fix!
I bought an S7 edge last August from eBay. I thought this phone has an international warranty should be OK in the USA. But in this January, it comes to screen discoloration which keeps shining! I called Samsung customer service.
They told me to drive to nearby repair centre which is 1hour drive away. I drove there and they told me they can't fix it because of this is an international phone. They let me call the Samsung customer service again! I called them again and they told me they can't fix it.
They asked me to go to find eBay seller for the warranty. Ebay seller said I need to contact Samsung Customer service...
I kept calling them and didn't get any answer yet! The problem still not fixed for two month!!!!!!!
Product or Service Mentioned: Samsung Electronics Galaxy S 7 Edge Cell Phone.
Reason of review: Warranty issue.
Monetary Loss: $500.
Preferred solution: Let the company propose a solution.
I liked: Style and size, To try out their android, Features.
I didn't like: Poor quality, Failure to provide all parts to products.