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Worst customer service | Ebay review

1.8
Details
Called to resolve payment problems 3 times. When rep was unable to resolve or understand I asked to speak to a supervisor. I WAS PUT ON HOLD AND LEFT THERE. nO RESPONSE. tHIS sucks
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Review
#1699412 Review #1699412 is a subjective opinion of poster.
Service
Ebay Customer Care
Cons
  • Customer service
Reason of review
Poor customer service
Preferred solution
pLEASE CONTACT ME TO RESOLVE ISSUES

A sucker born every minute. | Ebay review from Boynton Beach, Florida

1.0
Details
I recently bought a couple of items on eBay. Both were scams and illegal. Where law ends tyranny begins. I can't believe the once stalwart company would fall so far from grace. It's a cold day in *** before I buy online with caprice. This goes for Microsoft too. They sell software that does not work as it should; without recourse. Shopping online sucks. It ain't what it used to be. It was great for one brief moment and goodbye. Bad actors will be the demise of the institution of online shopping.
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Review
#1690363 Review #1690363 is a subjective opinion of poster.
Product
Ebay Marketplace
Reason of review
Bad quality

EBay fouls up sign-in and more

2.5
Details
eBay has a nasty habit of changing their various screens - particularly the sign in page (My eBay) ; it has resulted in an inability to enter My eBay and once you find a way in through the back door, nothing works (delete, etc.). It worked fine for over 20 years and now they change things and foul up the entire ball game. Frustrating and a waste of time ; unfair to sellers and buyers alike.
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Review
#1683470 Review #1683470 is a subjective opinion of poster.
Reason of review
Access/ activation issues
Preferred solution
FIX IT
3.5
Details
EBay closed case before refund was given. Won't fix problem with feedback extortion.
EBay closed case before refund was given. Won't fix problem with feedback extortion.
EBay closed case before refund was given. Won't fix problem with feedback extortion.
EBay closed case before refund was given. Won't fix problem with feedback extortion.

Update by user Oct 21, 2019

still refusing refund after called out on feedback extortion

Original review posted by user Oct 17, 2019

Have person who told me that I did not need to return the broken product. Then they want a good feedback, without addressing the problem that mechanics charges were $100+ to replace the pump, again. They have...
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Review
#1682555 Review #1682555 is a subjective opinion of poster.
Pros
  • Convenient
  • Cheap
  • Easy
Cons
  • Customer service
  • Ebay refuses to correct mistakes
  • Not covering for policies against feedback extortion
Reason of review
Damaged or defective
Loss
$150
Preferred solution
Full refund
1.0
Details
I've been an Ebay customer for 15 years and a seller for about ten years. In March of this year Ebay changed it's polices, forcing the selling of items using the Buy-It-Now option to aromatically relist after 30 days. This led to high relisting fees – 35 cents per item...
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Review
#1670986 Review #1670986 is a subjective opinion of poster.
Pros
  • Rare items for sale
  • Being able to shop from home
  • Nation-wide customer base
Cons
  • Management hostile to small sellers
  • Unfair fees
  • Non-responsive to sellers feedback
Reason of review
fees
Loss
$100
Preferred solution
cancellation of listing fees -- I delisted the day after the items listed
Tags
  • Fees

Ebay does not care about buyer

1.0
Details
ebay kept finding fault with buyer and protected unprofessional behavior of seller ( did not communicate) , ebay elected not to escalate the case and closed the case on the buyer, without resolution
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Review
#1670408 Review #1670408 is a subjective opinion of poster.

Not trustworthy anymore! Be ware of ebay buy another place

1.0
Details
GETTING WORSE EVERY TIME!!! Scamers everyday, fake sellers, fake products, and even ebay costumer suport, they are always looking into the business, and the seller. As a buyer thousands of goods on ebay, i decided i WILL NO LONGER USE EBAY. I have been scammed with several goods.
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Review
#1665483 Review #1665483 is a subjective opinion of poster.
Cons
  • Most fake goods on ebay
  • Fake -gold-rings
  • Ebay refuses to correct mistakes
Reason of review
Problem with delivery
1.0
Details
Ebay Pulled money from my account and when I called they immediately offered a refund then told me the LARGE sum would be returned to me within two weeks HOWEVER going on three weeks we have no resolution. I Called again and they pushed me off on Paypal who equally was...
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Review
#1664327 Review #1664327 is a subjective opinion of poster.
Product
Ebay Account
Cons
  • Customer service
  • Fees
Reason of review
Poor customer service
Preferred solution
Full refund
1.8
Details
We moved, big mistake. I followed the eBay help article for changing your address. It was misleading because things I order are delivered but things I sell end up returned to my old address. Turns out the are not one or two but three (at least 3 I've found) places to...
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2 comments
Anonymous
#1762095

Your title is correct: you are stuck back in the 20th Century.

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Review
#1664014 Review #1664014 is a subjective opinion of poster.
Product
Ebay Marketplace
Pros
  • Access to consumers
Cons
  • Seller protection
Reason of review
Poor customer service
Loss
$40
Preferred solution
Full refund
Tags
  • Site Manageability

Poor customer service | Ebay review from Encino, California

1.0
Details
Been using ebay for many years. Unable to log in today. called them to see why and they insulted me by saying I must have forgotten my password and will have to change it. I REFUSE to change it. If ebays customer service is so lousy as to insult a customer rather than look into problem then I will be closing my account after all these years. Why dont they just find problem?
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Review
#1656514 Review #1656514 is a subjective opinion of poster.
Product
Ebay Account