eBay
Reviews and Complaints

I placed an order for six bottles of Neo Synephrine Extra Strength Nasal Spray on February 28, 2025, and received a confirmation that I am attaching. However, the shipping address that appears is an address that I vacated on September 1, 2020.

I checked my address on eBay and it is correct. I am attaching a PDF containing both the confirmation of the order with an incorrect address and the address listed on eBay.com that is correct and up-to-date. I looked all over the eBay website to find a way to contact and correct the address, but I did not find any way to do that on the site. I am also not seeing my order listed anywhere on the site, even though I received a confirmation of Order #04-12***-*****, so I don't even know if anyone is doing anything about shipping at all.

This definitely smells like the worst fraud in history. I will probably not receive an item that I need urgently. I may have just lost the money that I paid and my bank confirms that the money was paid. Not providing a way to contact customer support is hardly a responsible way to manage a business.

If the order will be shipped, ship it to the correct address that appears on the eBay website, not to an address that I vacated over four years ago. I want a clear confirmation within 24 hours. I urgently need the items that I ordered; leaving me with nothing is not something I will do without serious life-threatening complications.

If nothing can be done to correct this mistake, refund all my money and confirm with me that the money has immediately been refunded. Don't say it will be refunded within 7-10 business days; if money was grabbed so quickly, it should be refunded just as quickly!

I ordered an expensive Christmas gift for my daughter on eBay about a month ago and never received it. I got a USPS tracking number for the item when it allegedly shipped that said it was expected to be delivered on December 21.

On the 19th, the seller contacted me and told me that a courier was attempting to deliver my item. When I answered the door, it was an Amazon delivery driver who brought a package addressed to me but he refused to let me take possession of it without a password. I was never given one and wasnt expecting anything from Amazon. Why would I get the item from Amazon when it was shipped with USPS?

Needless to say, It did not arrive, and the seller ignored my messages. I turned to eBay for help, but they wouldnt even discuss the issue with me. Any time I requested a call from customer service, the phone would ring, but as soon as I picked up the call they hung up on me. I submitted a report anyway, and within a day they closed my case without even speaking with me or investigating the matter.

They said that the package was scanned as delivered by USPS and that was that. I did some research and became aware of a scam where thieves will have you pay for an item on eBay then ship a worthless package to the wrong address to get a tracking number that they can use to get eBay to release the money you paid to them. Apparently eBay doesnt do any kind of verification of the tracking numbers to see if the addresses match, so this is a gaping vulnerability. Nobody is safe from scams because of this, and eBay knows it but they still want your money.

Thats why they dont help you when the scammers rip you off. The insurance I wasted $20 on for the item proved worthless as well, because it wont cover a loss in shipping, just damage. Even if they did, the tracking number makes it appear that I DID receive the item and would invalidate my claim. eBay should be shut down just like Silk Road and AlphaBay.

Nothing but a bunch of crooks making money off you by allowing scammers to do this kind of swindling on their website.

I would give 0 stars if I could. I hope eBay goes straight to *** and roasts for eternity with the *** who use it to steal kids Christmas gifts from people who actually earn their money instead of just being a *** head leech with a computer in their grandmas basement.

I bought a refrigerator, they used ups at first ,UPS lost the delivery, I have a screenshot of it of the seller telling me that the product was lost and they reissued another one, sent it to the wrong address, post office say the addresses don't match but they still deny my claim even though I have proof that I didn't get to the delivery ,the post office says they will tell eBay that I did not get the delivery if they just call them, now by that being said that tells me that whoever done the claim did not do it thoroughly because if I can make a phone call to the post office and they tell me the seller made a mistake and gave them the wrong address, why they didn't the claim adjuster see that, that that tells me that whoever handle the claim didn't even bother to put too much effort into it ,just denied my claim and make it impossible for me to get back in touch with them and let them know they made a mistake