eBay
eBay Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
eBay has 2.0 star rating based on 19014 customer reviews. Consumers are mostly dissatisfied.
19% of users would likely recommend eBay to a friend or colleague.
- Rating Distribution
Pros: No pros, Good prices, Convenient.
Cons: No customer service, Yes, Customer service.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
eBay has 2.0 star rating based on 19014 customer reviews. Consumers are mostly dissatisfied.
19% of users would likely recommend eBay to a friend or colleague.
- Rating Distribution
Pros: No pros, Good prices, Convenient.
Cons: No customer service, Yes, Customer service.42% of users think that eBay should improve its Customer Service.
44% of users say that they won't use eBay in the future for similar services or products.Recent recommendations regarding this business are as follows: "I would not recommend to future customers", "*** CUSTOMER SERVICE", "Go Amazon", "Always create an account, rather than using guest checkout. This would definitely make things less complicated.", "Do not use them".
Most users ask eBay for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
Top eBay Reviews
"Claim refund"
I ordered an expensive pellet grill. It came with dents and scratches so I requested a return. The request was accepted and they scheduled a pickup. They...
Winchester, Kentucky
My iten not came yea
My oder have not arrived, it should come on october the 7th and it has arrived and i can't find customer service phone i like to buy in ebay but i don't know what happened they are late with the oder thanks and ia'm sorry for the conplaim
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Verified Reviewer
I used to be a long time customer. Now ebay has no trust no help policy
I made my order and expected delivery time was shown between 8/29/23- 9/2/23. I have my small baby with me to travel and needed the mattress for her crib to spend a night in our new leased apartment.
It was long weekend . We ended up staying in hotel and spent $280 for 1 night only because it it was book at a very last second. So one small crib mattress that was supposedly to be delivered didnt arrive even after a day or 2 so we ended up to stay 2nd and 3 nd day in a hotel. I cam back home (old) and since it is state to state move we have arranged to permanently move in 2 weeks.
And have no clue if that item will stay there by then. ebay has no support at all and neither seller and nor ebay helped me with the issue. When I wanted to close my account the rep Rae was happily guided me how to close long term customer account. So RAE , the rep dont care about retaining customer relationship .
Stay away from EBAY.
This company is used to be a perfect place to purchase whatever you could find in any online market and I personally felt very protected but not NOW
Dont buy anything from the seller tailstories. The seller is not sending items on time and has no solution to offer.
Scammers. Please see the
- Ebay used to be a great company now i need to get away asapscammers
Preferred solution: Full refund
User's recommendation: Stay away from EBAY
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I did not receive my item
Although I provided eBay with the email from USPS that the carrier deliver my package to the wrong address and could not get it back, they denied honoring their “eBay Guarantee”. eBay stated because the online tracking info states IIt was delivered to my address.
Then USPS is giving me a hassle about honoring their responsibility. It’s good to do business with eBay or USPS.
They chose USPS, I didnt. USPS provided a report of their investigation and stated clearly the error was by their carrier. The seller is bogusly claiming to stand by the tracking info but not the investigation. eBay is supporting them.
The seller stated in an email to me that they believe I did not receive the package in an email to me after I provided them the USPS email about what happened. This seller is a dishonest and unethical business because it knows the truth and refuses to refund my money. eBay is nothing like Amazon or any other ethically sound online business because it operates as a Buyer Beware strategically positioned business. But, eBay falsely claims to have a Buyer Protection program to prevent these types of actions but it seems they are dishonest and misrepresents the truth regarding transaction protection for the buyer.
I will be contacting the U.S. Dept of Commerce and other governmental entities that will launch an investigation into deceptive representation of online businesses.
Preferred solution: Full refund
User's recommendation: Do not use eBay until they are more ethically responsible and provide genuine buyer protection.
just report to eBay headquarters l(858) Six Four Four 2499 they will look into this as soon as they receive your reply.
Replying to
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Verified Reviewer
It takes time and patience to build trust and a second to lose it
I would rather die than use eBay again
Story over. I sent in the signed affidavit. They don’t care nor have they ever cared about me as a frequent buyer and a casual seller.
I literally just spoke to 19 representatives before one would tell me where the tracking number showed delivery. Prior to call 19, all I had was the zip code of my hometown and delivered. Subsequently, through customer representative 19, I learned it was delivered to my parent's address. I couldn't find my parent's address anywhere on my account either, and neither could the representative. It was returned to my parent's address, which I cannot find anywhere on my account. They don't have it, their neighbors don't have it. I certainly don't have it. Nor were any of us expecting it to go there because they're not on my account.
I'm not a reseller. Just a person selling out of their closet. I do purchase frequently, hence, the need to sometimes sell. I'm not cut out for being jerked around on a total of 25 different phone calls where I followed the first 18 representatives' directions in real-time on the phone, and received contradictory information on calls 18-25.
I filled out an affidavit. Nope - tracking says it was delivered, according to eBay it was delivered. I was told I could have claimed I received XYZ in lieu of my bag and would've won. The problem with that is, I'm actually an honest person. Who would do that? I don't want to be worse than the buyer that totally scammed me. They won't even let me close my account until October 6.
When I asked if there was any way, I could get myself banned prior to October 6, the customer service representative suggested I either list something illegal or a known counterfeit. What type of business tells you to commit a crime? It's insane. The sad fact is no one should be cut out for eBay because of the way sellers are treated. I trusted them. I spent a lot of money as a buyer and paid a considerable amount of money to them as a seller.
I took photos of the package and postal receipt for the buyer. I sent tracking updates to the buyer. I had 24 pictures, a manufacturer number, and a scannable QR code for this bag. I literally did everything I was supposed to do. 30 days later SNAD. The buyer even admitted they had found the bag cheaper at an outlet.
I never received the return and was unable to document the condition of the bag because I didn't receive it. I cannot document thin air, and I absolutely refused to lie. eBay chose to break the trust that 16 sales representatives created, as they directed me through the return process step-by-step in real time on the phone.
They refused to take my word. Now I'm out a $400 NWT bag, the $200 refund to the lovely buyer, and $66 in fees. It's a catch 22. They literally closed my second appeal via email while I was on the phone with a customer service representative taking notes about my appeal case. How is that even possible?
I lost more than an expensive bag and $266. I lost respect and trust for eBay itself. I'm going to say politely that I'm disappointed and not willing to lose anything again. I guess that quote about trust being earned over time and lost in a second is completely true. eBay will eventually fold. If there's nothing to sell, there's no one to buy.
- Customer service actively lies and works against sellers
Preferred solution: Apology
User's recommendation: Avoid selling and be very careful buying
Also, a refund. I NEVER GOT MY BAG BACK
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Did not receive item, Ebay lied
I added 1 of the emails that was sent to me from a customer support representative. I found out from a nice customer support lady that the address that he was referring to is mine and that the entire e-mail is a lie.
They offered me my money back and I said no and that I would see them in small claims court. No refund as of yet.
They offered me the 8.64 today and said they apologize about the mis delivery. It wasn't a mis delivery; it was delivered to where it was addressed to. They just don't get it.
Depends on the outcome.
Terrible. E-Bay removed my negative feedback and chose Rapid_52 side in this case showing preferential treatment.
Rapid_52 is out of Israel. Do not purchase anything from them. Lisa is the cause and is trouble. She lied when she updated the shipping dates and E-Bay lied about a so called 3rd party freight forwarder.
We'll see how the detailed report to E-Bay management turns out today. Unfortunately neither E-Bay or Rapid_52 has given me the benefit of the doubt and picked up a telephone to contact the post office to show I have been right all along. Favoritism is garbage and unfair. Stop using E-Bay.
They are rotten to the core and extremely 1 sided and unfair.
I am hoping to contact the media as well to get this story out. Updates are coming.
The tracking number showed it as delivered on Sept 06. When ever I get anything from the postal service it always goes into my locked mailbox. If the item is too large it goes into a large box and the key goes in my locked box. At no time in the 2 years that I have lived at this address has the mailman delivered anything to my door.
The delivery stated that it was placed on my porch or front door which I have neither. I have a side door to the condo. I frantically looked high and low, no package. I called the post office and the clerk stated that it was delivered but not to your address.
Due to regulations the clerk could not give me the address that was on the label. I contacted the seller and told them and they said give it a few more days which I did,. nothing. I filed a grievance with ebay explaining that it did not come here and told them that they need to confirm my findings by calling USPS.
They did not and denied my claim. I appealed and they wouldn't even look at the appeal and denied my claim and closed the case. I contacted the seller and again they would not call. I get an email from a rep.
from ebay last evening that when I checked out my item I chose to use a 3rd party freight forwarder and to contact them for the package. I have no idea what that is. Went around the blind side of ebay because they would not allow me to phone in any longer. I spoke to the nicest lady in customer service and she filed a detailed report about my experience and submitted it to ebay management.
Las evening I sent all documentation as well as the rotten treatment I have been receiving. I sent 10 emails to his office with no response. She was reading an internal report that said that it may have been stolen after it was delivered amongst other lies because my address is the only address in the ebay account. 12 yrs.
with e-bay not 1 issue. Everything delivered. Now know one believes me the seller doesn't have to pay me my money back and won't call the post office nor will they give me the address it was shipped to. The nice lady stated once more that they claimed my address is a 3rd party freight forwarding address and no other address on file.
Due to this type of harassment I have become very ill and I am disabled with a bad heart. If you have been treated the same way with e-bay report it but what good will it do. You can't force someone to make a phone call. I am done with e-bay never to spend another dime with them.
I also filed a report with the BBB no answer as of yet.
I am checking on small claims court. Not so much the 8.64 but the attitudes.
- Terrible management and investigation process you are a liar unless you prove other
Preferred solution: 5,000.00 small claims court for all that I was forced to go through
User's recommendation: Do not use E-Bay thieves and liars for management
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: I didn’t get what I ordered even after contact
I ordered, then contacted the seller because the product didn't look right. Sure enough, after waiting a few weeks for it to arrive, it was wrong.
Then I hassled through eBay's cycle of having to find their return policy four times (because I had to add access to my photos on my phone). I entered my info each time. Finally, I started a return. The item was only worth $10.25 and worth setting fire to in my yard because of my frustration.
Many things could have been done better. I will never use eBay again.
- Faulty description
Preferred solution: Full refund
User's recommendation: Don’t use EBay unless you are sure
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I want to activate my card
eBay $100x3
My eBay gift card was not activated at the store, $100 x3 and I need it to be activated online here so that I can redeem my card.
- I want my card to be activate
- Cannot contact customer service directly uses ai bot for chat
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer
A buyer 'jumar_2442' purchased the Bird/Magic TOPPS RC from me on 8/22/2023 for $2,800. One minute later 'jumar_2442' began swnding me a litany of text messages accusing me of fraud multiple times.
Someone purchased a Magic/Bird rookie card from me, then said they didn't and is now SLANDERING my name all over the internet.
A buyer named 'jumar_2442' purchased the Bird/Magic 1980 TOPPS RC from me for $2,800 at 2:38pm EST on August 22nd, 2023.
At 2:43pm EST on August 23rd, 2023 I recieved another message from EBay stating that 'jumar_2442' PAID for the Bird/Magic RC
At 2:44pm EST I received a message from EBay a buyer wishes to cancel that purchase.
At 2:45pm EST I received the following message from 'jumar_2442':
"This is fraud. I never even approve this.
I dont understand how you could charge my credit card. Im contacting eBay and my credit card to let them know its fraud."
Still at 2:45pm I received the following message from 'jumar_2442', this time it included previous messages 'jumar_2442' sent to me a few days before :
"You better cancel my order this is fraud. I never even press purchase or approved it."
And "Alright. Thannks for your intereat.
jumar_4224:
Sorry bro I just purchased one Im gonna pass.
Thank you. I was on the hunt all day. I found one already thanks
Your previous message
Can you do $2800? That'll cover all the fees I have to pay.
The value of this particular Magic/Bird rookie is only going up.
I appreciate your interest.
jumar_4224:
2700
Still at 3:44pm, EST, I received the following message, in response to my message about why I have to now pay $410 in fees:
"No problem but thats crazy. I didnt even confirm to pay and you charge me ASAP. Every time I buy cards I have to go through a process to charge my credit card. You automatically charge me without even confirming for letting me confirm."
Still at 4:00pm, EST, after I explained to jumar_2442, that I don't have the money to pay $410 on fees.
Another message from 'jumar_2442' at 4pm:
eBay fees for making money thats why I already confirmed with eBay to cancel it and I already checked with my credit card company its pending then theyre gonna cancel it."
Still at 4:03pm, EST, I received the following message from 'Jamur2442":
"How is it Friday?
If I never received the card yet I never even purchased it and you charge me for something I didnt even agree on.
Reply
Your previous message
How do I know what you are doing is not fraud?
I had nothing to do with this. Last Saturday you texted me an offer for the card, I responded a couple of hours later with an offer and you declined."
Also at 4:03pm, August 22nd, 2023, I received the following message from 'jumar_2442', after I asked this person if they are trying to fraud me out of my money.
"No problem Im calling my credit card company"
I received several more message from 'jumar_2442' that increased in their abuse and hostility to me.
- To many
Preferred solution: Removal of 'jumar_2442' negative feedback of me, and APOLOGY from EBay, Congress to investigate EBay and the Attorney General's office to investigate
User's recommendation: This person is a fraud l, should not be on EBay and needs to BE IN JAIL.
EBay did not offer ANY resolution for this issue. It is still on my record there on EBay.
This COMPLETE LOSER 'Jumar_2442' is still on there wrecking HAVOC on other people's accounts. Whoever raised this 'Jumar_2442' did an incrediblyt BAD JOB and society must pay for it.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I ordered (5) items paid for them and then Company cancel
I placed five orders with this one particular company. At least, he took my money. I paid for them, and then he canceled them.
- Many reputable sellers
- Took my money
Preferred solution: Apology
User's recommendation: Bad business He takes your money and then cancels
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Fraud
Hi, we are writing to inform you that your seller called Maxcinne Marriot , from 5 north street , flat 1 ,Smethwick , West Midlands, Birmingham- B677DA -
has not payed our company , called GREEN E BAY LTD , BASED IN NEWCASTLE UPON TYNE , for the bikes we provide to her to sell through your platform DURING JUNE AND JULY and
specifically to :
Mrs .Anna Solarczyk
Walsall, West Midlands
WS3 2SS
5 Kirkstall Close
+44 7733 ****50
We give for this costumer a model BK11 branded HITWAY
Same bike for your costumer reference: piggin_fan_369
Mrs Jane .at
11 Sandringham avenue LS28 9DE WE PROVIDED A
Model BK11 branded HITWAY.
And the last one to
Mr Neil Massarelli
At Craigfryn Cottage at Y Maes , Nefyn,PWLLHELI LL53 6HE
We provide here an ECOFUTURA B20 electric bike -
WE HAVE CONTACTED THE COSTUMERS ASKING FOR CONTACT MAX TO REFUND THEM IN ORDER TO PAY US BUT MAXCINE. MARRIOT IS REFUSING TO COLLABORATE AND BUYING TIME - WE ARE NOW GOING TO COLLECT THE BIKES BACK FROM COSTUMERS HOUSES EVEN IF THEY ARE USED - BECAUSE MAXCINNE MARRIOT HAS NOR PAYED FOR - WICH MAKE THE BIKES STILL LUR BELONG- WE HAVE ALL RIGHTS AND EVIDENCES AND COSTUMERS HAVE BEEN ADVISED - PLESE REFUND THE COSTUMERS THAT HAVE BEEN SCAMMED FROM MAXCINNE MARRIOTT THROUGH YOUR PLATTFORM -
LOOKING FORWARD TO HEAR FORM YOU SOON
BEST REGARDS
GREEN R BAY LYD
- Costumer service
- People using platform to scam
Preferred solution: Full refund
User's recommendation: Be aware of scammer
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Issue with seller and item
ISSUE NOT RESOLVED & VERY DISAPPOINTED WITH EBAY!!! 1st ebay email states Free returns from this seller.
2nd I emailed the seller with a question about sizing prior to item being shipped, the seller was out of town. Seller did not respond to my question prior to shipping item. I emailed seller again the morning of 23 aug seller responded that item had shipped that morning & said the small helmet was 55-57cm but fedex showed that package was not picked up from seller until 26 aug.Helmet is not 55 - 57cm, we measured at 55cm and helmet is too small. I just want to exchange it for a medium & seller says I pay for return ship when its supposed to be free returns.
emailed seller again 11 sep the following:
No it said free returns for this item, I just want to exchange for a medium.
1st it is supposed to be no cost returns, 2nd I contacted you guys prior to it shipping and then again on the morning of the 23rd, which is when someone finally responded saying it was 55 - 57cm and that it already shipped, but you should have responded to my initial email prior to shipping, not to mention fedex shows that they did not picked it up until 26 aug. I just want it exchanged for the next size up, because that was not a 55 - 57cm.
You cannot get in touch with anybody at ebay, they make it difficult to contact a live person. They want to call you, everybody does not have that option to recieve a call back. The options they offer do not cover my issues with seller and getting my item returned at no charge to exchange for a size medium.
ebays customer service REALLY SUCKS!
I have been with ebay for a long time and now that I have an issue I cannot get the simple needed assistance for this very expensive item. I am now re-thinking whether or not I want to continue purchasing from ebay.
- Wide selection of items
- Customer support is non existent which sucks
- Ai bot does not understand issues
- Cannot contact customer service directly uses ai bot for chat
Preferred solution: I want the seller to send a free return shipping label to exchange the small helmet for a medium helmet at no charge to us…
User's recommendation: Think twice prior to purchasing anything since you cannot contact customer service directly!!!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Was sold a bad product and lost my money
Was sold a bad product and lost money eBay seller agreed to send another one but stop responding to me
Preferred solution: Full refund
User's recommendation: Do not order from ri-driveline24 and expect eBay to step in
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Theft by seller
I purchased my order on April 16, 2024, from the seller of Rich Family LLC. The item should have been shipped from September 20, 2024, to September 28, 2024.
It is now September 30, 2024. I went on eBay to check if I received any updates, but there were no updates. Then, I checked to see if I received a message from the seller.
I did not receive any messages from the seller. I attempted to contact the seller, but the seller had deleted his account and kept my money.
- Ebay has affordable prices which is great for my pockets
- However ebay has a lot of scam artists
Preferred solution: Full refund
User's recommendation: Beware of scam artistes! They’ll pretend that they’re legit sellers just for them to take your money! Make sure that they have a lot of feedback. They sold more than just one item and they have more than one means of contacting.
Auctions and Marketplaces Expert Talks
How to Shop Online Safely | Online Shopping Tips
How safe is online shopping? Pissed Consumer interviewed Nathan Grant, a Senior Credit Industry Analyst with Credit Card Insider about safe online payments and how to avoid payment fraud. In this video, Nathan gives tips about online shopping, safety, and what to ensure when paying for products and services online.
Nathan Grant, a Senior Credit Industry Analyst with Credit Card Insider. Nathan specializes in credit cards and online payments.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Ashburn, Virginia
Seller sent me wrong item and refuses to help
I purchased to filters for my heating and cooling system and they sent the wrong one and a correct one, but wont listen and wont take responsibility for their actions and they need to send me a return label and have UPS pick it up and send me a replacement
User's recommendation: Not to buy anything From this seller until they know they are getting the correct item
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Plainville, Connecticut
860719****
I don't need it. I'm going to jump my drink or g.
Look for a different vehicle. I don't need this part.
User's recommendation: I don't need this part.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Seller misconduct
I will let my email exchanges with the seller tell the story.
The seller is batterystore2023.
For background, I ordered two replacement batteries for Dewalt tools. They never arrived.
When I tried to track the package, the tracking information said my package had been intercepted. I contacted USPS ad the postal agent told me that the seller had requested that the package be returned to the seller. Now heres the email exchange
ME
shipping details show my package was "intercepted" in City of Industry CA on Wednesday August 21. They were scheduled for delivery yesterday.
I needed those batteries this weekend. WTF does "intercepted" mean?
SELLER
"Hi, really sorry for that ,
the logistics has been rejected, I will give you full refund , is that OK ? Hope hear from you again, have a nice day!"
ME
I would much prefer having the batteries!!
SELLER
Dear friend,
We are so sorry for the inconvenience caused to you,
I'm worried that even after the reissue, it won't be delivered,
In this case, we offer you a full refund, okay?
I hope you can understand and forgive me
ME
NO I DO NOT UNDERSTAND and Im getting pissed!!!
Why would you be worried that another package would not be delivered? Are you doing something unlawful?
SELLER
SELLER
Dear valued customers, really sorry to bother you. thank you for your purchase. Did you receive the package ?
(1)we have 10 years warranty，If there is any problem with the item,
please communicate with us first ,so that we can help you resolve the problem by all means.
(2) If you have't received the item yet, please contact us.
We will contact the post office to ensure delivery of the item .
(3) If you are satisfied with our item and services, we sincerely invite you to leave us positive Feedback and 5 Star Ratings for us
Your recognition is our motivation in developing our small company and improving our service for each customer. Itll take you one minute only.
Thanks for your understanding.
Best regards,
Jessica
ME
NO I HAVE NOT RECEIVED MY PACKAGE!!!
You know full well it was intercepted and already offered me a refund. You have one more chance to get this right before I file a complaint with EBay and write an appropriate review!
ME
According to the US postal service, this package was redirected at YOUR request. You have until the end of today to get my batteries in the mail and provide me with a tracking number or I will be filing a formal complaint with Ebay and know for certain my review will reflect the problem you have caused. I am especially annoyed over your email telling me you are afraid that even a new shipment will be intercepted so as I said in a previous email, you have one last chance to get this right.
ME
I just spoke AGAIN with a US postal service representative and that representative CONFIRMED that YOU had my package re-directed, WHY did you have my package re-directed and WHY do you believe a second package will be redirected?
You really should answer those two questions because your answer will determine how I proceed
SELLER
"Dear friend,
Sorry for any inconvenience made for you.
I am afraid there is something wrong in transit.may be lost
we offer you a full refund, okay?
Please don't worry,we won't let you suffer any lose.
Once again,please accept my sincere apologies.
Wait for your soon reply.
Kind regards"
ME
There is nothing wrong in transit. You are lying. You had the postal service intercept the package and return it to you now you are trying to jerk me around. I have already written a bad review and now I will file a formal complaint with EBay and hopefully EBay will no longer allow you to sell there.
Issue my refund IMMEDIATELY!!!
SELLER
I'm sorry, the logistics display shows that it has been intercepted locally, which is not what I hoped for,I will improve with the logistics provider
can you help me change t the bad review? I have been deducted from my boss for 2 days' salary. If you can't help me modify it, I will even be deducted a week's salary. Can you help me?
I really need your help. It only takes you 1 minute. I want to send you the modification link. ok?Can you modify it for me?
Once the feedback is changed to a positive five-star rating, we will immediately provide you with a refund, okay?
If you agree, we will send you the modification link, okay?
waiting for your reply
regards
ME
by all means, please send me the modification link.
After not hearing back from the seller, I contacted Ebay
This is from the seller after me contacting EbayHi David,The seller has responded.Sellers message: "Hello, I'm very sorry for any inconvenience caused to you.
Due to some recent issues with our logistics, the package was lost during transportation. I would like to offer you a full refund or resend it. Which one do you prefer?
Looking forward to receiving your letter!"
And after that, this came
The seller updated shipping information
Hi David,
The seller has updated shipping information for your item. If you receive the item, please close this request.
- Dishonest
Preferred solution: THE SELLER BANNED FROM EBAY
User's recommendation: DO NOT PURCHASE FROM THIS SCAM OF A SELLER!!!!!
About
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eBay is an online platform that enables individuals and businesses to sell and buy goods and services through a vast network of auctions and online sales. In 1995, eBay founder Pierre Omidyar launched AuctionWeb, designed to facilitate peer-to-peer auctions, which quickly grew to one of the biggest online marketplaces connecting buyers and sellers worldwide.
The company aims to connect people and create communities to ensure everyone can access economic opportunity. eBay is known for its auction-style listings, which allow buyers to bid on items and sellers to set a minimum price for their products.
eBay has reached over 190 markets globally and united 134M active buyers worldwide. Its range of products varies from rare collectibles to new products from top brands.
eBay is ranked 102 out of 837 in Auctions and Marketplaces category
USA, Asia, Australia, Canada, Europe, Other, UK, Worldwide
eBay FAQs
eBay is an online marketplace that allows users from all over the world to buy or sell new or second-hand items. To purchase the item people can choose to ‘buy it now’ at a displayed price or bid for the item in an online auction.
To sell on eBay, a user should register an account, list items under the appropriate category, add high-quality pictures, give an accurate description of the item, set a listing price and auction duration. To receive a payment from customer purchases, you should add a payment method in your Account Settings.
eBay takes a percentage of the sale price of almost any item you successfully sell, ranging from 1.5% to 15%. There can be an extra charge if your buyer pays via PayPal. eBay may also take the insertion fee depending on the minimum opening bid or your reserve price.
To start a cancellation request, you should find the order you want to cancel in the Purchase history in your account, select the ‘More actions’ dropdown menu, and click on ‘Cancel this order’. Cancellation is possible for the purchases made within the last hour and if the seller has not yet shipped them.
To delete an eBay account, you should click on the ‘Close My Account’ link in your eBay profile, fill out the form and submit it. The account can be deleted if you owe no fees, your account balance is at zero, and you have no bids still in play.
If you made an order within the last hour, navigate to “Purchase history”, find the order you wish to cancel, follow “More actions” in the dropdown menu, click “Cancel this order”, and select “Submit”. After your request is sent to the seller, they will accept or decline within 3 calendar days.
To cancel an offer on eBay if you made it more than an hour ago, do the same stages, but after following “More actions”, select “Contact seller”, follow “Request to cancel this order” and “Contact the seller”, after which explain the seller your reason for cancellation, and click “Send”.
eBay selling fees are a percentage of the total amount of the sale + a per order fee. If you have orders $10.00 or less, you should pay $0.30. The per order fee for orders over $10.00 is $0.40.
eBay was founded by a computer programmer, Pierre Omidyar, in 1995. Now this is a publicly traded company owned by Vanguard Group, BlackRock, and other of its shareholders.
If you have a buyer you don’t want to deal with anymore, you can block them with the following simple actions: navigate to the top of Seller’s hub, click “Help & Contact”, choose “Selling”, scroll down to “Blocking a buyer on eBay”, follow the “Block bidders and buyers”, type in the user ID of the buyer, and click “Submit”.
On the eBay official site pay attention to the search bar, follow “Advanced” next to the “Search” button, scroll down the page, enter the ID in the “Sellers” block, and click on the “Search” button.
If you want to sell unwanted items from your home, earn money, or start your business but don’t want to how to sell on eBay, first sign up if you haven’t an account yet. Follow “start selling” in the “Sell” block at the bottom of the official company website, learn more about selling, click on the “List an item” button, and follow the further prompts.
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just report to eBay headquarters (858) Six Four Four 2499 they will look into this as soon as they receive your reply.
eBay has absolutely gone so far on that pendulum towards the buyer that they have forgotten without sellers they have no product. Seller protection is literally a joke.
You really don’t have any recourse and you can take out all the way up to the sworn affidavit. It doesn’t matter matter at all, comes down to a tracking number and if it says delivered or not. The actual problem is you can speak to 20 different customer service representatives, and You will get different answers. I get they don’t trust me or my word.
The problem is with a company that large when I’m relying on them to tell me what to do I should be able to trust them.
That’s not the case. Sorry you had to go through that.
I absolutely agree. eBay actively encourages buyers to use the return policy with an INAD as a free for all.
They can guide me on 19 phone calls. I never received my bag back. I refunded the buyer two dollars. I was charged $66 in fees.
They’re already adding taxes and shipping into their percentage that they take. You have to advertise at whatever percentage to get Your item even viewed.
It’s insane, and most likely illegal. Yes, they really don’t care since their top executive is been indicted For intimidating someone who spoke out against them.
You are correct, way too many scammers on eBay now