My old entry detailed how I was banned because I said the wrong things about eBay in my listing, and since then I wrote eBay with screenshots of previous emails that had promised help with the problem I'd been having in the first place, and of course I never heard back. I was forced to start using my sister's unused account with 0 feedback whatsoever, and I'm sure that anyone familiar with eBay knows what THAT means. One of my first buyers chose to lie in her feedback. She was in Canada and I was doing my own shipping. I found out AT THE PO that the shipping to Canada was going to be $8 MORE THAN THE COST OF THE ITEM! When I told her I had to refund the item, she lied and said that she "didn't receive the item and is asking for a refund", which I reported and was told that it "didn't violate any eBay policies". So OK, apparently it's just FINE for buyers to blatantly lie in their feedback. Why does this not surprise me? Out of 3 feedback marks, of COURSE 1 negative. Which only makes things worse for me, naturally. This person could have been understanding but chose not to be, and that seems to be the latest prevailing theme with eBay buyers. Of course I said so in the negative feedback that I left her, but that didn't fix things for ME. So, now I sold a large lot of Tarot decks and books, which included several decks that I'd tried to sell individually for at least close to what they were actually worth, and after my prices descended to about half of what the going price was for these OOP collectible decks in basically new condition, I gave up and decided to just get rid of all of it in one big lot. Mistake #2. Someone contacted me about the price of shipping, which they were of course complaining about (mind you, this was with eBay shipping) and frankly I was worried that it wouldn't be enough for an 11.5 lb package. Turns out nope it wasn't, eBay having decided to charge even less than the asking price of not even quite $20 - they marked it down to $15 and I happen to know that in that flat-rate box it got charged against my profit! So eBay is basically running a postage scam on top of everything else. Their postage NEVER shows high enough and I keep having to put in higher and higher numbers for size and weight. No more of this nonsense for me! I'm never selling anything on eBay again! Waiting longer for a fair price on Amazon is fine with me, especially now that I'm finally no longer desperate for any money I can get as fast as I can get it. There are things I want to buy on there, so that's all I'm staying on for. The user in question: jo_jona_cj76ihth And any user with THAT weird of a username is immediately sus imo anyway. Apparently this person is trying to get this for nothing so that they can resell at total profit for like 5x as much! I just went back and took screenshots of every single picture from that auction, and will post them here. I'm also going to email eBay directly with them and contain every scrap of info so that it will connect to my report to eBay which of course I filed immediately. Now: what this person was apparently alleging (my sis read the whole thing, I didn't) was that there was "food" on things, they were "scuffed" and "worn" - ridiculously blatant and easily disprovable lies. How this person thinks that they can allege such things when I have direct photographic proof of what everything in that auction looked like is beyond me! I told them that they were immediately being reported to eBay for buyer fraud, and that these were directly disprovable lies, and they wrote back some long answer starting with "I have no..." - having glimpsed it accidentally when going for a screenshot of my complaint to eBay - and the next thing was eBay's notification that "there was something wrong" and they wanted a refund. I don't give a damn about the money, I care about GETTING BACK *MY* PROPERTY IN THE CONDITION IN WHICH IT WAS SENT. Both they and eBay will be notified that as soon as that box hits the porch, we video the unboxing, and if ANYTHING is amiss we will have photographic - or rather video - proof. I swear I'll threaten legal action against this person (them personally, nothing to do with eBay) just to f* up their life! I'm putting these up for sale on Amazon and I'm going to say that too! Stay tuned!
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Oh, you closed your eBay account too? I don't get ppl some of them act so entitled until it makes my eyes hurt!
Is there a phone number that actually goes to a live person so I can try and settle my dispute with them
They are so rude and put the phone down. Don't bother
If you were polite they would not put the phone down.
I can't imagine buying someone else's rotty tennis shoes sight unseen through the mail.
He is right. Ebay will refund payment too quickly before the item arrives.
And if it happens during transit you as a seller are out of the money and the buyer gets it for free. I will never sell on ebay again. If you want to be an unethical buyer, just *** enough to ebay that the item has not arrived and they may refund your money.
Then when the item arrives you get it for free. I am not endorsing that but ebay actions essentially let that occur.
You are drastically over reacting.
I do not think he is overreacting. I had a similar situation and ebay caved to the buyer and refunded the item while it was in transit (USPS First Class as ad stated). It has since arrived but buyer has no interest in paying me now that she got it for free thanks to ebay.
The anonymous poster has no idea how ebay operates. They should not have even commented.