0 comments

TRI-ANG LARGE PRESSED STEEL TINPLATE CRANE ORIGINAL CONDITION

Order number:19-0753*-74456

PLEASE PLEASE, HELP!

I purchased the crane listed below and paid, including the p & p £6.75.

The item did not arrive on the two days, stated, Friday and Saturday, on the Monday a card was handed to me dated 04/09/21, saying no postage had been paid on parcel, to receive it I would have to pay £9.50?

Upon contacting the seller he denied that there was a problem, because he had paid £8.75 at the post office, your dept. notified us if the problem was not sorted by the 10/09/21 you would refund us!

(For some reason, a refund from you, was credited to my card, on the 09/09/21?) On the 09/09/21. With nothing from the seller, him saying we were not responding to his emails, (I had sent copies of the card 4 times, with other communications, ref; money due etc; etc;) I paid the post office bill, to get the parcel, before it was returned, to seller. Since then the seller, a couple of times, has contacted to ask how we were going to repay him, minus the extra postage, which works out to be £32.25! I could not find a way on your site to deal with this, for him, plus having read what your actions are, when there are problems, I asked him what was it he want from us, he asked if we had his address, (which was smeared, in felt tip, on the reverse of the parcel), so I could send a cheque?

I asked for his clearer details/address, and name to add to the cheque.

This was three days ago, I havent had any reply yet!

Its getting beyond anyones patience now, dont you think!

Regards. Mark

Location: Bath, England

Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Ebay Reviews

  1. 2713 reviews
  2. 626 reviews
  3. 452 reviews
  4. 275 reviews
  5. 161 reviews
Ebay reviews