Ebay - Purchased an item,denied an item:

242 of 1016 Ebay reviews

Won an auction,sseller tells me ebay misprinted shipping fees & wanted me to make up difference.I responded that I would purchase at advertised price,shipping include.Purchased item,seller cancels without my consent,refunds money.Open case with ebay,they supposedly launched investigation,with seller being able to relist the item #261653280027.Item #261635547937 was the item I won.Left few words of negative feedback,no profanity or any other form of disrespectful words,comments were never posted.Inquiring to all of the above,they inform I broke rules,would not tell me which one,& that "They don't have to explain."So I'm out of an item & options to leave feedback.

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Exchange, Refund and Cancellation Policy
Privacy and Data Security
Turnaround Time
Additional Fees
Customer service
Product or Service Quality
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  • What I liked
      No items
  • What I disliked
    • Customer service

Reason of review:
Poor customer service
Preferred solution:
Deliver product or service ordered
Monetary loss:
Product or service
Exhaust Manifold
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review #555223

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242 of 1016 Ebay reviews

Dec 08, 2015 #1075780

Seriously... Who has time to go through all this? Personally I would have moved on with life.
Rather than do that, you try to trash the seller on eBay. When you couldn't get your pound of flesh that way, you decided to go to a message board that still won't get what you want.
Are ya done now?
Buyers like you are the bane of auction sites.

0 4 Reply

Jun 17, 2015 #996296 East Orange, New Jersey, United States

Not enough info. They probably considered it feedback extortion. I know its frustrating, but sellers don't need your permission to cancel. As the owner, they have property rights. And if it's ebays error that costs them extra $, the seller shouldn't have to eat the cost. Most sights do not allow feedback for canceled transactions anyhow.

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