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At the end of July eBay issued an invoice for $182. 25.

No items sold thus this invoice was fraudulent. I called customer services. The call was redirected to eBays so called services in the Philippines. Customer services representative confirmed that the invoice was incorrect.

Stated that the account had been hacked and another eBay user was using the money to pay their account. I disputed this explanation and asked to be transferred to eBay fraud department. The service rep transferred me to Pay Pal after1hr 52min on hold, I concluded that Pay Pal would not pick up this transferred call. Called them on another phone and they answered in 15 min.

Talked to the fraud department, they stated that account had not been hacked and they would transfer the funds to eBay.

At this point I tole them they were comply with and assisting in a fraudulent transaction. If they allowed this I would report both companies to the FBI

Reason of review: Problems with payment.

Monetary Loss: $182.

Preferred solution: Let the company propose a solution.

I didn't like: Customer services lies to protect fraud.

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