Montreal, Quebec
0 comments
100% full Not resolved

On Febrary 15, 2016 I've sold a wheelset on ebay.I received a notification about the payment from Paypal and sent the item.

It was delivered by Febrary, 19 2016 on which I received a notification. Suddenly, on March, 8 I got an e-mail from Paypal about cancellation of the payment. I called ebay and they attempted to tell the payment has never been done (at the attached screenshots a notification about the payment is seen as well as the notification about buyer's refund). However, the paypal's representative confirmed that the payment was done and then cancelled.

Nobody could explain why is it so easy to cancel the payment w/o any prior notification or dispute.

The CS appears to lack the knowledge and/or willingness to help to resolve problem."Now this is your problem" told paypal's CS.

Review about: Ebay Seller Policy.

I didn't like: Bad service, Helped to scam.

Review #806575 is a subjective opinion of a user.

1.0
Privacy and Data Security
Turnaround Time
Customer service
Billing Practices
Exchange, Refund and Cancellation Policy
PRODUCT OR SERVICE
Not specified
Reason of Review / Monetary Loss problems with payment and poor customer service / $500
Preferred solution Full refund

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