Ebay & paypal scam

On Febrary 15, 2016 I've sold a wheelset on ebay.I received a notification about the payment from Paypal and sent the item.

It was delivered by Febrary, 19 2016 on which I received a notification. Suddenly, on March, 8 I got an e-mail from Paypal about cancellation of the payment. I called ebay and they attempted to tell the payment has never been done (at the attached screenshots a notification about the payment is seen as well as the notification about buyer's refund). However, the paypal's representative confirmed that the payment was done and then cancelled.

Nobody could explain why is it so easy to cancel the payment w/o any prior notification or dispute.

The CS appears to lack the knowledge and/or willingness to help to resolve problem."Now this is your problem" told paypal's CS.

This review is a subjective opinion of a user.
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More Review Details

Billing Practices
Turnaround Time
Customer service
Exchange, Refund and Cancellation Policy
Privacy and Data Security

  • What I liked
      No items
  • What I disliked
    • Bad service
    • Helped to scam

Reason of review:
problems with payment and poor customer service
Preferred solution:
Full refund
Monetary loss:
Product or service
Ebay Seller Policy
Review category
Auctions and Internet Stores
review #806575

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