Ebay & paypal scam

65 of 997 Ebay reviews

On Febrary 15, 2016 I've sold a wheelset on ebay.I received a notification about the payment from Paypal and sent the item.

It was delivered by Febrary, 19 2016 on which I received a notification. Suddenly, on March, 8 I got an e-mail from Paypal about cancellation of the payment. I called ebay and they attempted to tell the payment has never been done (at the attached screenshots a notification about the payment is seen as well as the notification about buyer's refund). However, the paypal's representative confirmed that the payment was done and then cancelled.

Nobody could explain why is it so easy to cancel the payment w/o any prior notification or dispute.

The CS appears to lack the knowledge and/or willingness to help to resolve problem."Now this is your problem" told paypal's CS.

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Customer service
Billing Practices
Turnaround Time
Privacy and Data Security
Exchange, Refund and Cancellation Policy

  • What I liked
      No items
  • What I disliked
    • Bad service
    • Helped to scam

Reason of review:
problems with payment and poor customer service
Preferred solution:
Full refund
Monetary loss:
$500
Product or service
Ebay Seller Policy
Review category
Auctions and Internet Stores
review #806575

Author wants to be contacted by the company. Learn more

Had an experience with Ebay? Submit review ›
Helpful? 2 Yes 2 0 No 0
Had the same issue 0 Yes 0
65 of 997 Ebay reviews
Comment as anonymous As anonymous or Log in
OR Is it your business? Respond to your
customers as verified company representative.
Apply for a Free Plan

Post a comment to start a discussion.

Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

You May Also Like

× You are about to contact PissedConsumer.com

Review submitted through "Contact Us" will not get published on the site or forwarded to Ebay. However, many companies do monitor reviews on our site.

 
×
You were reading a complaint about Ebay.
Filing a new complaint about
×