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A sucker born every minute. | Ebay in Boynton Beach, Florida

1.0
Details
I recently bought a couple of items on eBay. Both were scams and illegal. Where law ends tyranny begins. I can't believe the once stalwart company would fall so far from grace. It's a cold day in *** before I buy online with caprice. This goes for Microsoft too. They sell software that does not work as it should; without recourse. Shopping online sucks. It ain't what it used to be. It was great for one brief moment and goodbye. Bad actors will be the demise of the institution of online shopping.
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Review
#1690363 Review #1690363 is a subjective opinion of poster.
Product
Ebay Marketplace
Reason of review
Bad quality
1.8
Details
We moved, big mistake. I followed the eBay help article for changing your address. It was misleading because things I order are delivered but things I sell end up returned to my old address. Turns out the are not one or two but three (at least 3 I've found) places to...
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2 comments
Anonymous
#1762095

Your title is correct: you are stuck back in the 20th Century.

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Review
#1664014 Review #1664014 is a subjective opinion of poster.
Product
Ebay Marketplace
Pros
  • Access to consumers
Cons
  • Seller protection
Reason of review
Poor customer service
Loss
$40
Preferred solution
Full refund
Tags
  • Site Manageability
1.3
Details
Add to the list of grossly ridiculous and aggravating policies the completely obnoxious practice of Ebay selective editing of buyer's sales histories! YES! Ebay is guilty of DELETING LISTINGS FROM PURCHASE HISTORY! That's right... when someone buys on Ebay, in effect,...
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Review
#1494465 Review #1494465 is a subjective opinion of poster.
Product
Ebay Marketplace
Pros
  • Patient and understanding telephone agent
Cons
  • Agent had no autonomy to correct the issue
Reason of review
At least the customer service person listened patiently and tried to help
Tags
  • Business Practices
1.3
Details
Ebay allows vendors to update listings, and when they do, the record of the original transaction (complete with original photo, date of transaction, etcetera)is purged from the buyer's purchase history, so then it becomes difficult to know exactly what has been...
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2 comments
T.
#1661907

In reply to "Anonymous;" Easier said than done! There is a first time for everything, and even people with good success on sites like Ebay, etc.

can get poor results and experience bad policies over time. And when that happens, it is absolutely appropriate to share that information with the wider community. I used to have pretty good success on Ebay years ago, but lately there have been far too many dissatisfying situations. It's been so poor lately that I have not made any recent purchases.

So, anonymous, may your buying and selling on Ebay continue to be a success for you... but remember, it's only a matter of time until the truth wins out.

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Review
#1486373 Review #1486373 is a subjective opinion of poster.
Product
Ebay Marketplace
Pros
  • Number and variety of products for sale
Cons
  • Almost all other aspects of their business model
  • Coercive seller communication
  • Ineffective feedback system
Reason of review
Glad that I realized how bad the service is before I spent much more money!
1.8
Details
An Ebay form of willful false advertisement is allowing sellers to lie about the items accentual location. I have purchased quite a few thing that state the item location was California or Arizona which influenced me to buy from that seller only to wait weeks to...
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3 comments
Anonymous
#1790785

you will notice the difference in the two comments above. the first is eloquent, descriptive, and exactly to the point of complaint.

lynn seems to be one who is patient and strives for objectivity. then we have the second comment. this person seems to be one who after reading this far into a site devoted to internet complaints, has nothing to offer but snotty, self satisfied, reactionary nonsense. the first is an in depth look at the cause of the problem, which then offers a solution.

the second comment suggests that after the complainant 'learns the law'?

(which is quite a substantial area of study. all of 'the law'?), and refrains from 'purchasing from ebay'(one doesn't purchase anything from ebay) that all is now well and he/she deserves thanks.

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Review
#1453616 Review #1453616 is a subjective opinion of poster.
Product
Ebay Marketplace
Reason of review
false advertisement
Preferred solution
Let the company propose a solution
4.8
Details
Seller to Buyer feedback policy 2019 - Ebay
Seller to Buyer feedback policy 2019 - Ebay
The seller is not allowed to leave any negative feedback. Feedback that is only positive is of no use. My buyer bought a Seagate 10TB Backup Plus Hub STEL10000400. On receipt the buyer wanted to return the item. eBay provided the buyer with a return label. I received...
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1 comment
T.
#1661915

Ebay's Feedback is a complete JOKE! The current system is a disservice to both buyers AND Sellers!

What is really needed is a fair and honest feedback system / rating scale that is numerically based (Likert-type, for those of you who know research). A five- or seven- point scale gives much better information.

A just and fair system would also include a way to provide detailed open feedback, such as on this site. But it appears that Ebay really isn't looking for genuine feedback, but just any gimmick to squeeze more revenue from both buyers and sellers.

Review
#1446642 Review #1446642 is a subjective opinion of poster.
Product
Ebay Marketplace
Cons
  • Exclusively positive feedback is an easily misinterpreted facade
Reason of review
Bad quality
Preferred solution
Let the company propose a solution

It's now a scam site | Ebay in Virginia Beach, Virginia

ebay used to be a good site. Now, it is just filled with scammers. Recently, purchased software advertised as digital download (which is typical and fine). What i actually received was a link with a username and password to what appeared to be a stolen online account. Not wanting to be party to this, I requested are refund. Of course the seller did not respond and his feedback that had been positive was now all negative. When you buy, ebay clearly states you are "covered with ebay protection" but when something like the above happens and you request they step in. Well, then its "tough luck" we can't do anything. Folks should steer clear of this site.
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Review
#1445596 Review #1445596 is a subjective opinion of poster.
Product
Ebay Marketplace
Reason of review
Return, Exchange or Cancellation Policy
I was scamed - Ebay
I was scamed - Ebay
I was scamed - Ebay
I was scamed - Ebay
ive got what has happened already writen but I cant put it here
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1 comment
Anonymous
#1639552

eBay will never ask for a buyer to pay in gift cards. Since they act as the same as cash; the fraudsters always look for ways to take advantage of people to get their money.

Also any ebay's email will be from an @ebay.com email address. If there is more after the @ symbol it would not be from them. Also ebay is a 24 hour 365 day company with a phone number that is an 866 number.

Never give out gift card details and if you used craig's list that is huge in fraud. You can always validate a listing directly on the ebay site and do not use links provided in an email unless its from that @ebay.com address.

Review
#1444104 Review #1444104 is a subjective opinion of poster.
Product
Ebay Marketplace
Reason of review
Bad quality
4.5
Details
Yesterday I received a letter from an eBay seller stating that their product had defects and requested me to get a refund, of which I did. I had inquired this to an eBay representative and he said they didn't monitor their sellers and basically it is still up to the...
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2 comments
Anonymous
#1611489

Don't you mean buyer requested refund? You are the seller.

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Review
#1412712 Review #1412712 is a subjective opinion of poster.
Product
Ebay Marketplace
Pros
  • Having a site i can voice my opinions
Reason of review
Poor customer service

Contact Ebay Customer Service

Website:
www.ebay.com
Mailing Address:
2065 Hamilton Avenue
San Jose, California 95125
United States
Phone:
(866) 540-3229
All Ebay Contacts

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2.2
Details
Ebay falls Short.
Ebay falls Short.
The product I purchased stop working during the warranty period, after contacting the seller, eBay, and Square Trade, Still no satisfaction, no resolve. The seller never got back with me, even after eBay contacted the seller in September, I was told by Square trade the...
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Review
#1402390 Review #1402390 is a subjective opinion of poster.
Product
Ebay Marketplace
Cons
  • No assistance or follow through from ebay after 30 days
  • Square trade does not follow up if seller skips out
  • Seller can simply skip out on customer
Reason of review
Because this was only $25 and I will never use Square Trade or purchase from e-bay
Tags
  • Sellers Beware