Fort Smith, Arkansas
Not resolved

Bought it for xmas.Item arrived in non operational condition.

Provided negative feedback. This generated case. Had gotten price for items to fix and asked seller for partial refund, he said no money was spent. Seller contacted outside of ebay and sent automated crank calls which I was able to stop.

Attempted to provide pictures of claim but ebay link provided did not work for 3 days. Ebay decided claim in sellers favor based on pictures different than those seller had on add. Truthful honest feedback was taken from the transaction and I was no longer allowed to return. Called customer support and they could find no evidence of pictures or decision but left case as it was.

Beware of any seller named Brandon R.It appears when he gets broken items he does a resell on ebay to recoup his losses.

I liked: Ebay is up and down, Diversity and price.

I didn't like: No proper buyer protection, Cheater sellers, Cheater sellersno proper buyer protection, Were not there when i needed them.

Review #758993 is a subjective opinion of a user.

Privacy and Data Security
Exchange, Refund and Cancellation Policy
Product or Service Quality
Delivery Service
Reason of Review / Monetary Loss Poor customer service / $610
Preferred solution Full refund

Had an Experience with Ebay?

Submit review


Comment as anonymous or
Terms of Service
Post Comment
What was this item?
I see you have it valued at $600? Maybe you can do a charge back with paypal. They are supposed to be a different company now so if you paid with them you can send them the pictures and they *MIGHT* allow you to refund as they have a refund policy of 6 months now.
(I stopped selling on ebay when paypal made THAT change). If all else fails, try a chargeback with your credit card.
It also might help if you were able to file a police report to aid you in filing in small claims court
So sorry that happened to you. I've heard other horror stories like this. Unfortunately, eBay can be pretty useless in helping honest people. Whatever puts more money in eBay's pocket...

You May Also Like

"I will be attaching three documents pertaining to the way EBAY handles members complaints & what they do not do about it. I hate calling being on hold for ages..." Read more
"Ordered item listed by Kaje722 on eBay 8/24 with USPS Priority delivery date of 8/29. Purchased this item after reviewing sellers positive feedback. That listing stated item to be..." Read more
"ebay seller topsignedbooks sold 98 Bruce Springsteen 'Born to Run' books that contain a forged signature of The Boss which he hand-signed them all. This wasn't the same book that..." Read more
"I bought this ring to give to my wife on Mothers Day 2016. A week after I gave it to her she showed me the spots under the stone...." Read more
"Had Conrad's on Lorain Ave replace my tires 3 weeks ago. Took it back a week later due to excessive vibration when driving. They said they could find no problems..." Read more
"Originally wanting the veggie leather(online only), but not restocking so I ordered embossed leather as the only other tan slip on option. Extremely disappointed. One shoe noticeably shittier looking than..." Read more
"We set up our new canopy today. We used the last one for at least 15 years. We take the cover off only for PA snows. Putting the frame together..." Read more
"I purchased my usual dress size which was within the sizing chart provided for US customers. I was hesitant to purchase but the reviews were good. I checked the return..." Read more