Manufacturer: Ebay Category: Customer Care Clear all filters (40 of 40 reviews match)
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I have bought several items from Ebay. I have also had several problems with Ebay sellers. I have finally come to conclusion that Ebay Guarantee is NOT any good. The last complaint /case I submitted, I know I sent at least seven emails and Ebay never read one of my...
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1.0
#1037809
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I called Ebay about this to get the promised free return mailing label and have been jerked around like you would not believe. They send you from one department to the other and you usually get someone with very poor English you cannot understand. They tell one lie...
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1.3
I didn't like
  • Lie and misrepresent the merchandise
#1034653
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When dealing with Ebay, be very, very careful! Having received incorrect and shoddy merchandise, the first thing you want to do is send the items back. Good luck, Ebay is very much for the seller meaning a return thru them may not be likely. Bumpersnmore, an Ebay auto...
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1.7
I didn't like
  • Product was inferior and ebay money back guarantee not honored
#1033618
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Ebay Customer Care Review

#843413
eBay has so many scamming sites it's unreal. They don't tell you about them. They don't shut them down. They let them scam you and then say it isn't their fault when it is. Just recently I got scammed out of $3,000 dollars because of one of these sites and eBay did nothing to help at all. They gave me the run around and said that it wasn't their fault when it is. I want my money back.
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Ebay collects 3 to 5 hundred dollars a month from me in seller fees, how about a little service for my money.If I have to wait two hours just to get a simple question answered I might just as well mail them a freaking letter. Now for the kicker, I went on line and...
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#1027835
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Ebay are arrogant know it all's. A buyer made a claim stating they sent back merchandise. Paypal refused their claim as they were unable to confirm shipping and delivery. The buyer sent back to vendor (allegedly) instead of us, and THEN told us what they had done. Now...
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2.5
I liked
  • Talking with the one person with brains and logic
I didn't like
  • Ignorant brainless reps
#1027342
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I have been selling on eBay since 2004 and with two stores have already shipped over 62,000 orders to satisfied customers. I wanted to call eBay the other morning, so I clicked on the help and contact link...It took 5 minutes to find the selling situation that would...
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4.1
I liked
  • Getting off the phone
I didn't like
  • Not receiving a return call
#1022815
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Ebay after working all day then calling ebay on phone 20 min phone dies have to call back with phone plugged in wall. easy fix long wait ebay like thousands of other companies needs to call customer back. Not leave on line like some ***. With message keep telling you...
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1.0
I didn't like
  • Ignorant to ignore answer phone
#1019463
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Well the buyer left me negative feedback. I can not remove it and I can only leave positive feedback for them????? WHY? My experience was horrible with this buyer. I reported them and basically I thought let me leave the positive rating but my negative comment about them. Ebay...
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Anonymous

Anonymous Lesson to be learned here is that if a buyer asks too many questions, and / or makes silly demands, BLOCK THEM. Then you can save your sanity (and your eBay account).

Anonymous

Lisa Turner Exactly, eBay doesn't care about the sellers. They suspended me because the buyer opened up a fraudulent dispute on me. After all evidence was provided to them, they still sid...

I have been using Ebay for many years. The truth is that I have bought many items that I have been very satisfied. But, two of my recent transactions had less than positive (one negative, one neutral) feedback on the sellers has been deleted by Ebay. One seller wrote a...
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Anonymous

Renate Baumgartner Yes, they remove negative feedback, so their feedback is worthless. I just had a very negative experience with a seller and because they deemed that my complaint was unreason...

3.9
I liked
  • I have pur
  • Website appeared to show desirable items
I didn't like
  • Deleting feedback on bad sellers
  • Ebay fraudulently deletes neutral and negative buyer feedback
#1000092
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eBay has the absolute WORST customer service ever for both buyers AND sellers. Any time there is ANY issue they give you the run around and won't do anything to help. As a seller, I had an instance where an empty package was returned, eBay still credited back the buyer...
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Dickerin

Dickerin It would be interesting to know when they moved Customer Service to the Philippines to save money. One of the reps that I talked to admitted that he did not understand some ba...

#999570
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