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1.4
Details
Stay Away - Ebay
I'm a seller on ebay. They double invoiced me for the month. They took out the amount owed 2 times in a 24-hour period. They took an additional $630 that they had zero rights too. That is a lot when your already struggling. They admitted the mistake, but they would not...
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Review
#1763535 Review #1763535 is a subjective opinion of poster.
Service
Ebay Customer Care

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Verified Reviewer

DO NOT USE them!!! | Ebay

1.0
Details
DO NOT USE them!!! - Ebay
DO NOT USE them!!! - Ebay
I could only find the merchandise I wanted from eBay. Despite me following up why tracker is not being updated AND confirmation that seller has dropped it in eBay delivery chain, eBay referred me back to seller and despite me requesting the order, they ‘refunded’ me not sure if I will see the money. They have pre set responses and do NOT read complaints. Arrogant and incompetent staff and company takes no responsibility.
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Review
#1704534 Review #1704534 is a subjective opinion of poster.
Service
Ebay Customer Care
Pros
  • Being able to shop online over a whole range of goods
Cons
  • No way of talking with an actual person
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered
Tags
  • Ebay Nightmare

Worst customer service | Ebay

1.8
Details
Called to resolve payment problems 3 times. When rep was unable to resolve or understand I asked to speak to a supervisor. I WAS PUT ON HOLD AND LEFT THERE. nO RESPONSE. tHIS sucks
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Review
#1699412 Review #1699412 is a subjective opinion of poster.
Service
Ebay Customer Care
Cons
  • Customer service
Reason of review
Poor customer service
Preferred solution
pLEASE CONTACT ME TO RESOLVE ISSUES

Will not close down my account | Ebay

1.0
Details
I had my identity stolen and thousands of dollars taken out of my account via PayPal. Contacted Ebay to close my account since I no longer had access to it (email and phone-both compromised, no longer in use). They refused. Not because they didn't think I was the owner of the account, but because I had a pair of boots listed as active for sale. From 6 months ago and with no bids on it! They would not take the listing down. What a scam. P.s. How exactly do they think I will know if this ever sales since I cannot get into the account???
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Review
#1647479 Review #1647479 is a subjective opinion of poster.
Service
Ebay Customer Care
Tags
  • Ebay Scam
  • Ebay Nightmare
1.0
Details
Here is a section of text from their revised user agreement, effective 5/30/209 for current users: "Please be advised that this User Agreement contains provisions that govern how claims you and we have against each other are resolved (see "Disclaimer of Warranties;...
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Review
#1525902 Review #1525902 is a subjective opinion of poster.
Service
Ebay Customer Care
Reason of review
Poor customer service
1.0
Details
They strung me along past the 60 days so I couldn't leave a negative review on EBay. Of course, EBay will do nothing. Now I have to buy a complete instrument panel on EBay for $200. So I'm out $269 total. DO NOT USE EUROHAUSV12!! They will respond and act like they're...
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Review
#1511691 Review #1511691 is a subjective opinion of poster.
Service
Ebay Customer Care
Cons
  • Will not help you if you have a item problem after 60 days
Reason of review
They lost my item!!
Loss
$338
Preferred solution
Deliver product or service ordered
1.0
Details
ordered a item with guaranteed delivery and the seller lied about delivery time. and ebay wants to SUCK up to the ripoff seller instead of keeping thier word as to the SUCKING SELLER DATE IF DELIVERY LET ME TELL ALL WHO READ THIS THAT THE SELLER BY THE NAME OF [Digi...
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Review
#1509675 Review #1509675 is a subjective opinion of poster.
Service
Ebay Customer Care
Cons
  • It sucks they lie just like thier sellers
Reason of review
Poor customer service
Tags
  • Ebay Scam

Awful | Ebay

In February, 2019 I bought a geri chair (medicalusa) through Ebay. When I got it, I found out that it did not need my need. It's a lot more difficult to work with, too big, uncomfortable. I ask to return the product. I called Fexdex and it was returned. The person who came to take the product did not say anything. Now I stuck with a bill of $1600 and Medicalusa has not refund my money either. This seems to be a conspiracy from both Ebay and medicalusa. I will never recommend anyone to purchase any of this product and never have any transaction like this with EBAy either. The worse is also that there is no number anywhere to call to resolve the issue.
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Review
#1507553 Review #1507553 is a subjective opinion of poster.
Service
Ebay Customer Care
Cons
  • Being treated like dirt
Reason of review
Poor customer service
Loss
$2025
Preferred solution
Full refund

Ripped me off for $500.00 | Ebay in Rochester, New York

After buying 2 defected items, Ebay manipulated dates to prevent a return. They lied, the seller refuses everything. I have 2 warratees from square trade that they won’t acknowledge. Real thieves here!!
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Review
#1464395 Review #1464395 is a subjective opinion of poster.
Service
Ebay Customer Care
Reason of review
Return, Exchange or Cancellation Policy

Contact Ebay Customer Service

Website:
www.ebay.com
Mailing Address:
2065 Hamilton Avenue
San Jose, California 95125
United States
Phone:
(866) 540-3229
All Ebay Contacts

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Ebay reviews
4.4
Details
I have had good experiences with eBay for all purchases I have made. The mailman gave a package the belonged to me to some other woman in my building ( if I see her with my purse, I'll know who it was) to someone else in the building. Post office of course denied...
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1 comment
T.
#1661923

So happy for you! Glad to hear that you had a pleasant outcome! However, can't help but feel that given the majority of comments posted here and from my own experience, that what you received is indeed the "favor of God" and what happened is much more like winning the lottery than receiving standard Ebay "courtesy,"

Review
#1458111 Review #1458111 is a subjective opinion of poster.
Service
Ebay Customer Care
Reason of review
Poor customer service