Product: Ebay Customer Care Clear all filters (0 of 84 reviews match)
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Sorriest excuse for a customer service dept. How can you get help if they don't offer a way to contact them? Oh sure, you can choose from a list of certain options of things to get information on but they're all related to buyer-to-seller issues and communication and...
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Ebay Customer Care
#1254934
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eBay doesn't care if you get your package or not in my experience is very scary to order anything from them. eBay will not refund your money at all. Even if you call them is useless they wash their hands and tell you to do the thing they should. I will never buy...
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Anonymous
Anonymous

Are you saying that there is a delivered status to you address and someone might have stolen it? eBay tries to stay as un-biased as they can to use a third party carrier to se...

1.0
Product
Ebay Customer Care
I liked
  • Scary
I didn't like
  • Not caring for customer
#1250354
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On February 28, 2018 I purchased a lens from seller "smilelee_2" on ebay. The seller advertised the lens to fit many cameras, including Sony's RX100 III. It does not fit that camera. I contacted the seller to return it and s/he wanted to pay me $14 less than my...
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winterowl59
winterowl59

Not all sellers are rip-offs; but I know when I have an irate customer simply asking questions about an item I have for sale; and their reply is that they've been scammed befo...

2.5
Product
Ebay Customer Care
I liked
  • Sharing on pissed consumer
I didn't like
  • No support for dodgy sellers
  • No refund
  • No consumer protection
#1243622
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I COMPLAINED TO EBAY MY FINDINGS. I ORDERED 2 MORE PANELS FOR MY OHTER WINDOW-SAME ROOM THIS TIME WAS CHARGED TODAY FOR $20.00-- WHAT HAPPENED TO THE FIRST ORDER PRICED WHY THE $20 THIS TIME TODAY? AT THIS TIME, I AM MISSING 3 VALANCES. OVERCHARGED BY $13.00 EBAY HAS...
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1.0
Product
Ebay Customer Care
I didn't like
  • 6 items and over charge on second order
#1223655
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I bought a bunch of ebay gift cards. After I purchased items and then returned them the money did not go back on my gift card. I called ebay numerous times and asked why and they gave me the run around. I was on the phone three times for hours trying to communicate...
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1.3
Product
Ebay Customer Care
I didn't like
  • Gift cards
#1208962
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If the seller doesn't give a full refund including shipping, Ebay issues refunds with out seller permission. There is no recourse and ebay Takes money out of sellers paypal account to refund. Ebay Doesn't refund any fees. They also Change listings without seller...
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1.0
Dublin, County Dublin
Product
Ebay Customer Care
#1198511
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I am so disgusted with ebay that it is taking everything i have not to go to my local news team. I was selling something on eBay and am interested buyer started messaging me. I have never sold on eBay before so i answered his questions thinking i needed to give him...
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Anonymous
Anonymous

There is something seriously off about this story. EBay does not “fine” their members. That is ridiculous.

1.0
Product
Ebay Customer Care
#1175164
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I BEEN SHOPPING WITH EBAY FOR SOME YEARS NOW AND I AM A VERY VALUED CUSTOMER, MY HUSBAND AND I HAVE MADE A GREAT BIT PURCHASES WITH EBAY WE PURCHASE FROM EBAY EVERY WEEK. AND YET CUSTOMER SERVICE TREAT US ANY KIND OF WAY THEY DO NOT VALUE OUR SERVICE AS CUSTOMERS, THEY...
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1.0
Product
Ebay Customer Care
I didn't like
  • Being screwed by e bay
#1172803
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I have dealt with Ebay for over twenty years! I have a 100% customer service rating and really enjoyed shopping with Ebay! Now I will relate the GEM of an incident from an E-bay purchase in Dec 2017! January 10, 2018 I received an Ebay e-mail titled: " Letter Of...
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Anonymous
Anonymous

I am always amazed by people who reach for the phone to deal with online companies. The email was bogus and a scam. Good riddance to you.

5.0
Product
Ebay Customer Care
I liked
  • Shopping on-line with ebay
I didn't like
  • I had no reason to have my account flagged
  • Poor support
#1168264
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I told them I would take dress back and they needed to follow EBay guidelines for the return. Over 3 weeks later I received the dress back in the mail with no name on the address label, no procedure followed for returns, and damage to the dress. It seriously looked...
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1.0
Product
Ebay Customer Care
I didn't like
  • Poor seller protections
#1161341
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