Not resolved

I purchased an in dash plug-n-play radio replacement fro my Dodge Avenger on ebay.Radio arrived pretty much on time but with no maps and a broken radio antenna adapter.

Wrote email and asked for replacements. They sent to wrong address and it was returned to China. Resent but the antenna was for the GPS not the radio. Radio started developing other problems that made it more useless than useful.

Agreed to send radio back to china. digishop demanded that I send it by mail and not use UPS or anyo other like service.

on 23, Fep 2017 I sent radio back and was able to track it to China where it disappeared.The company is now refusing to refund or replace

I didn't like: Lousy customer service.

Review #1034062 is a subjective opinion of a user.

Customer service
Exchange, Refund and Cancellation Policy
Product or Service Quality
Advertised vs Delivered
Delivery Service
Turnaround Time
Billing Practices
Diversity of Products or Services
Price Affordability
Reason of Review / Monetary Loss pretty much all but price and payment / $550
Preferred solution either refund purchase, shipping, duty and installation costs or replace radio

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