Not resolved
Customer service
Diversity of Products or Services
Product or Service Quality

I've contact American Express which I've had for a while the green Serve card to be exact I called because I received a package from eBay that was a baby doll for my disabled child when I received the package it was damaged the doll wasn't the way it was supposed to be I contact the merchant and the person only wanted to give me back $10 I contacted PayPal and PayPal told me I have to pay to return the product to the person so I can get my money back so basically I have to pay to ship it two the merchant witch that Merchant should have paid but before all that I contacted my bank went a whole month to get a this dispute case was not in your favor they did nothing to help tried to resolve I think they're a little bit mad that I've said I will contact the Better Business Bureau Bureau which I still am and I think everybody else should they should be shut down they have Representatives that don't like to help are very rude and disrespectful they have a dispute Department that doesn't have a phone number so you can't contact them at all and they can only email them according to them then they like to tell people when you ask for a supervisor that the supervisors on another call after they make you wait 40 minutes or longer or sometimes hang up on you how can every supervisor there be on another call if they don't answer anybody's call you cannot speak to a supervisor I will be calling their direct number and if I can get through to them I will make sure I post on the Better Business Bureau and everywhere how terrible they are green dot is a horrible just like them I believe they should be sued for half the stuff I'm reading about people going through you all should have sued

Product or Service Mentioned: Doll.

Reason of review: Damaged or defective.

Company wrote 0 private or public responses to the review from Sep 17, 2017.
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Nothing to do with American Express. Complain to eBay and PayPal.

Yes, you have to pay the return shipping. Get on with it.

to Anonymous #1383407

What are you talking about it has to do with American express

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