Contact Information

Ebay Phone Numbers

  • (866) 540-3229
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Corporate Office Address:

eBay Inc, Attn: Legal - Global Privacy Office
2065 Hamilton Avenue
San Jose, California 95125
United States

Other Info:

Representatives are available from 5AM-10PM PST, 7 days a week

Help in Social Networks:

Summary of Ebay Customer Service Calls

08:40 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Ebay to Ask about:

Refund Question:

  • “Follow up on my refund”
  • “Money not been refunded”

Account Question:

  • “Account suspended”

Cards Question:

  • “Gift card not working”

Payments and Charges Question:

  • “Unknown payment” , Review # 1763095

Other Question:

  • “I want a us address”
  • “My order is late”
  • “Open a case on buyer”

Ebay Rating Stats

1.8 out of 5 stars
based on 367 reviews
See all 1361 reviews

Rating trend


Ebay Return Policy
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Ebay Delivery Policy
To read more:
Ebay Privacy Policy
This privacy notice explains Ebay's' collection, use, disclosure, retention, and protection of The User's personal information. This privacy notice applies to any eBay website, application, service, or tool (collectively "Services") where this privacy notice is referenced, regardless of how The Client access or use them, including through mobile devices. This privacy notice also applies to the provision of eBay services through any eBay partner's website, application, service, or tool where it is referenced and where The User's listings and their content are published or advertised in accordance with the terms of this privacy notice. The Company may amend this privacy notice at any time by posting the amended version on this site including the effective date of the amended version. Personal Information is information relating to an identified or identifiable natural person.
To read more:
Top Ebay Services

Customer Care, Seller Program, Growth Seller Program

Top Ebay Products

Account, Marketplace, Website

Ebay Pros and Cons

Pros: Website appeared to show desirable items, Access to consumers, Price, Honest seller, Ease of listing

Cons: Customer service, Dishonest sellers tolerated, Not feeling protected, Mistreatment of sellers, No customer service for sellers

Related Companies

StubHub, Gumtree, Kijiji, Half, Qoo10 Japan


EBay is an on-line auction center that was founded by computer programmer Pierre Omidyar in San Jose, California in 1995. EBay performs on-line auction hosting, electronic commerce and it is in fact a shopping mall. People from the whole world can easily buy or sell goods and services in this website. The first thing ever sold on the auction was a broken laser pointer. The slogan of eBay is: "What ever it is, you can get it on eBay". Besides, eBay, Inc. owns some more companies such as Skype, PayPal, Gumtree. EBay has developed special rules concerning bidding, buying and selling items. There have been many complaints about eBay seller fraud.

Ebay reviews and complaints

Ebay is ranked 63 out of 431 in Auctions and Marketplaces category

Area Served


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Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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