Contact Ebay Customer Service
Contact Information
Ebay Chat:
Corporate Office Address:
Other Info:
Representatives are available from 5AM-10PM PST, 7 days a week
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Summary of Ebay Customer Service Calls
CALLS
CONNECTIONS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Customers Contact Ebay to Ask about:
Refund Question:
- “Follow up on my refund”
- “Money not been refunded”
Account Question:
- “Account suspended”
Cards Question:
- “Gift card not working”
Payments and Charges Question:
- “Unknown payment” , Review # 1763095
Other Question:
- “I want a us address”
- “My order is late”
- “Open a case on buyer”
About
Customer Care, Seller Program, Growth Seller Program
Account, Marketplace, Website
Pros: Website appeared to show desirable items, Access to consumers, Price, Honest seller, Ease of listing
Cons: Customer service, Dishonest sellers tolerated, Not feeling protected, Mistreatment of sellers, No customer service for sellers
EBay is an on-line auction center that was founded by computer programmer Pierre Omidyar in San Jose, California in 1995. EBay performs on-line auction hosting, electronic commerce and it is in fact a shopping mall. People from the whole world can easily buy or sell goods and services in this website. The first thing ever sold on the auction was a broken laser pointer. The slogan of eBay is: "What ever it is, you can get it on eBay". Besides, eBay, Inc. owns some more companies such as Skype, PayPal, Gumtree. EBay has developed special rules concerning bidding, buying and selling items. There have been many complaints about eBay seller fraud.
Ebay is ranked 63 out of 431 in Auctions and Marketplaces category
USA
Ebay Stats
Number of Reviews
Number of Comments
Number of Calls
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