eBay
Reviews and Complaints
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Verified Reviewer |Resolved: Hello. I need someone to help me. The...
The buyer made *** on my New Armani top, I lost double shipping cost , and he left a negative feedback. I contacted a few companies including e-Bay customer service, explaining them that for a long time our relationship, my company had just 100% a positive feedback.
Also, that item was on consignment and was 100% new when it was sent to the buyer. Unfortunately, we meet different people and sometimes they are like that buyer.
Regards. We could not be sure that we meet good businesses and people on our way, but we should be ready to have deals with different dishonest people.
The buyer damaged my item, and I am not about money, I am about my rights. Before packaging and shipping, I took pictures of the item and a video as well. I opened eight reports for the buyer. All of them were closed by e-Bay.
His identity is Sam-I-am-43, he left a Negative feedback and I even could not write an explanation for it. I asked e-Bay to remove this negative feedback because no one asked me to send a video as proof that the top was an absolutely new one. Also, e-Bay returned my other item back Chanel bag and it was a Cruise line edition, so I am wondering how e-Bay professionals do not recognize it. I am really disappointed with e-Bay service.
You should notice that I have had 100% positive feedback and stay a long time with e-Bay. Could e-Bay just assume that the buyer made *** on my new top?
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerProblem with a return
Need to return the item brand new in the box. The seller is giving me the runaround.
I will never deal with the seller like this again. I need to return this item to get my refund.
Im asking eBay to step in. I have been asking for a return label since August 29.
- Awful
Preferred solution: Full refund
User's recommendation: Not too bad from this seller because they do not like to give you a refund and they always got a hassle
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerYour customer service and AI system straight Up Sucks!!
I've been asking the seller to refund my money for over a month for an item that did not fit my vehicle. I have also been calling and sent eBay an email for the last 3 1/2 weeks, and there has been no answer and no response from anyone!
- Trying no to refund money even in concordance to buyer protection agreement
- Ebay i tried everything to contact cs service no answer and no response
- No resolution
Preferred solution: Full refund
User's recommendation: Straight Up Zero
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Problem with a seller. I need to speak to a live person
- - Cannot reach a real person at Ebay for help.
- - Seller was unhelpful about the RG556.
- - SD card has no games; downloading guidance unclear.
I need to speak with a real person from Ebay. I tried talking to the seller through messages and he or she is not much help.
I bought the Anbernic RG556 Retro Handheld Game and there's no games on the sd card. The seller told me to download the games, but I don't know how, it's not as easy as it sounds. And then he or she told me to watch out for viruses when I download the games. I thought that the handheld already had the games on the sd card.
If I knew that I wouldn't have bought the handheld. Ebay, please help me...
- When i speak to customer service they always resolve my problem
- Trying to reach customer service and speak with a live person
Preferred solution: Full refund
User's recommendation: The seller didn't care about helping me..
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Verified Reviewer |I have an order where, as the seller, I...
- - The condition was clearly labeled with photos.
- - The buyer claimed the defect wasn't clear, left a negative review, and a return/refund is in process.
I have an order where, as the seller, I clearly labeled the condition of the cards I sold. However, after purchasing the card, the customer said he didn't see it clearly and didn't know there was a defect, then gave me a negative review.
I requested that the negative review be removed, and I have already applied for a return and refund. However, I do not accept this negative review because my card photos are very clear and my labeling is accurate; this is not my fault.
- While buying and selling are permitted
Preferred solution: I have already applied for a return and refund; now I only request that this malicious review be removed.
User's recommendation: I just hope that customers who buy the product will look at the pictures and the condition of the card described by the seller carefully, make their own judgment before buying, and avoid making a blind purchase that may cause unnecessary disputes and troubles.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Resolved: The reason for my review like the last three four things I bought I've been like terribly terrible disappointment
- - Took 3 hours to assemble; instructions were not detailed.
- - The bike won't power on after assembly.
- - Advertised as 21 speeds but is 7; mismatch.
Company fixed the issue and I have been provided with apology. I need to refract my statement I was just a little frustrated after putting together the bike for 3 hours and made it tell you how to start started I got a hold of the company and they sent me a video on how to start start the bike but it would have been nice to have the video after I put the bike it took me 3 hours to put the bike together this is why I was so frustrated whatever riding my bike I am completely satisfied.
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Verified Reviewer |Resolved: I ordered something Friday. Still no email or tracking. Wrong e mail went with the order. The right e mail is. marilynhollett691@***.com.
Waiting for a e mail on my order please. When can I get the e mail from this company.
I am starting to worry. Can someone e mail me please. marilynhollett691@***.com. Phone number.
1-70*-***-**** Marilyn j Hollett .{{Redacted}}.
Thank you. I cant wait to hear from someone.wromf EMail went with the order.
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Verified ReviewerBefore purchasing the ABS power pump I was told by the seller it was in good working condition
After receiving the pump, I took it to my mechanic, and he tested it. It turned on, but after the installation, it showed it did not have the strength to pump the fluid properly, so I was deceived.
Cost of installation and removal: $300. I'd like my money refunded.
- When ebay is working great convenience pro
- Certain auto parts should have a forty day return policy
Preferred solution: Full refund
User's recommendation: If you’re not a mechanic and can install the pot immediately, the 30 days comes real quick maybe they should give you a 45 day window
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Fraud
- - Ring advertised as 14K white gold with pink sapphire and diamond; fake.
- - The seller misrepresented the item; fake certificate and no response.
I purchased a 14K white gold ring, 5.40 cts pink sapphire, natural diamond ring, but it turns out it is fake. It says 10K gold on it.
It was tested by a gold buyer. I purchased it from elitediamondhub for 442.85 US. I paid too much for the ring and went my funds back. I was late and couldn't do it on time because I thought it was real.
The certificate is fake, the seller won't respond to my texts, and I called eBay to take action.
The gem is not what the picture identified. My finger turned black when worn.
- Receive items on time
- Scams and frauds
Preferred solution: Full refund
User's recommendation: Don’t purchase
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Verified ReviewerResolved: Refund
Company fixed the issue and I have been provided with full refund. Customer did his part and I did mine. Just take time and understanding the situation.
I was sent the wrong part for my Dodge Durango. The seller wants to request a refund, but he closed it, and I am trying to let him know to open it back because I need a full refund.
But he is ignoring my request. I ordered a driver tail light, and they sent me a passenger inner tail light, which is the wrong one.
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |He is miuseing the bauers
i purchse a airpod after 2 weeks the left side of airpod it didnot work and i contact seller , he should send me returen and refund by july 21/26 but when i checked the account i donot see any refund and i returan the item before dodate and show exact time he recivided
- Misusing
- Bad seller
Preferred solution: Full refund
User's recommendation: he is miuseing the buyers
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Hello, I bought an Epson 2850 printer....
- - The seller did not respond to messages about a new Epson 2850 and returning it.
- - The printer was unopened in the box, and a refund is requested.
Hello, I bought an Epson 2850 printer. Since the day I received the printer, I wrote to the person and told him that it was a new printer that I needed.
That's why I paid him; he never replied to me. I wrote to him again; he never wrote to me. I asked for a return label; he never replied to me. He closed the return label, but I never opened the printer in the box.
When I opened it, it didn't even have a link.
I bought the link, and when I tried it, it didn't work. I need my money back.
Preferred solution: Full refund
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Verified Reviewer |EBay closed a return on a Bluetooth speaker and they shouldn't have done that I want to file a grievance against it because I returned it through Staples here in Hanford and I will file whatever I nee
- - Filed a Bluetooth speaker return; awaiting refund after speaking with the seller who said they'd refund; shipped via Staples in Hanford, CA.
I filed a return on a Bluetooth speaker just spoke to the seller right now waiting for an answer he already told me when he gets to him he would return the money. I sent the speaker off through Staples here in Hanford California and plenty of time. I see you guys like to hide behind a lot of lawyer crap don't do it with me please I used to sell through you you were once a good company.
- Used to be a good company
- Getting ripped off on a return
Preferred solution: Full refund
User's recommendation: Bad dealings with customer. Speaker was returned and plenty of time.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Because they don't care about there costumers that's why I am no longer a costumer deleted the App
- - Did not receive package; delivery photo did not match my house.
- - Will pursue a false advertising case with the US Inspector General.
- - is_content_refused false
I didn't get my package and I should the sellar I had a camera on my porch because the picture in the proof of delivery wasn't my house and I proved that and they didn't honor their costumer policy so with All the bad reviews regarding this issue I'm going to file a false advertisement case against them with the United States inspector general and see if they try to like about the proof that I have that will take them out of business and I probably can own it after this
User's recommendation: Stay away don't waist your money on scammers and here's my proof that they didn't delivery didn't come to my house my address on the right and the buttom the liars that said that the house on the left was mine and clearly the house on the left is not my address
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI’m not getting my refund
Before I update my address, I purchased facial cream, and as soon as I made a mistake in ten minutes, I requested cancellation, and the third party said they refused my refund. So, I'm not happy about eBay company at all. It doesn't matter how long it takes to get my money, but I'm going to get to the bottom of this.
Preferred solution: Full refund
User's recommendation: Do not buy anything before your update your address
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