Ebay Reviews and Complaints
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5
ISSUES RESOLVED
1.4K
TOTAL REVIEWS
$2.2M
CLAIMED LOSSES
$3.7K
AVG LOSS
120K
PAGE VIEWS
What's your story with this company?
Ask a Question About Ebay
Cons
- Customer service
- Dishonest sellers tolerated
- Not feeling protected
Pros
- Website appeared to show desirable items
- Access to consumers
- Price
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer Verified BuyerThis review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
On the Nov 28, I have purchased a JBL Bluetooth speaker on the eBay. Although Best-Buy provided a UPS tracking#, however, the record clearly indicate shipment was not made, nor is track-able. On the 7th Dec. I tried to file a claim for item not being received (Best-Buy...
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Review
Product
Jbl Bluetooth Speaker
Reason of review
Problem with delivery
Loss
$66
Preferred solution
Full refund
Order Elsewhere | Ebay review
Ordered a light on Nov 15th. Got an email on Nov 16th that they had suspended my account and an email saying the order had been cancelled. I called to make sure I was not going to receive it as I desperately needed the light for my kitchen, so I could order elsewhere. Was told I would not be receiving it since the order was cancelled. Two days later received an email saying it was shipped. Called again, said to refuse order. I did, but now Dec 6 and still no credit on my charge card.
Review
Cons
- Really messed up system
Reason of review
Poor customer service
Loss
$44
Preferred solution
Full refund
Use another site | Ebay review
Accounting did not credit my account for a check that they processed. The check was five cents short, and instead of notifying me and billing me the five cents they have blocked my account and harass me on a daily basis. I sent a second check for the five cents. I then sent copies of both checks to them on 11/23/2019 and they still harass. I phoned and the agent said to pay the bill after I told her three times that it was paid and copies of the checks were sent she said she would follow up and call back. I won't hold my breath. I will again send copies of the checks. I never want to hear the word eBay again.
Review
Product
Ebay Account
Reason of review
Poor customer service
Preferred solution
Stop the harassment
Stay away from ebay use other platform
i was a long time customer since 2017 and was good standing. Never had a problem until december 3 when I get an email in my email address stating "account suspended/terminated" their reason abusive return policy. I called explaining to them is not my fault some sellers items dont work or are not as described what can i do but, return it and no matter if i was in the middle of a return,purchase and had lots of ebay bucks they STILL REFUSE TO LIFT THE SUSPENSION THEY TOLD ME "ACCOUNT IS DEAD MOVE ON USE ANOTHER PLATFORM JUST LIKE THAT COLD *** HEARTED COMPANY. ALSO BEWARE THEY TRACE YOUR NUMBER EVEN THOUGH YOU HAVE YOUR PHONE BLOCKED FOR PRIVACY.
Review
Pros
- Cheap
Cons
- Refunding to an echeck when i paid with ccard
Reason of review
Poor customer service
Loss
$25
Preferred solution
Let the company propose a solution
Avoid, this is a scammer and a liar | Ebay review
He advertised on Ebay as New HP 15.6” i5-9300H NVIDIA GTX1050 4.1Ghz 8GB 256GB SSD Gaming Laptop for $200 discounted from $899. Super deal, need to sell fast as I need the cash for the holidays and I do not need this laptop. So I bought it and he sent me a box of magazines and no laptop. USPS delivery confirmed so Ebay said there is no case. I got scammed by this thief.
Review
Product
Ebay Scott La Falce Profile
Pros
- Price
Cons
- Fake laptop
Reason of review
Not as described/ advertised
Loss
$200
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThis Ebay seller is a liar and a thief
She advertised on Ebay Samsung Galaxy S9 phone for $200 and said she got Samsung Galaxy S10 so she didn't need it anymore so she is selling it cheap. I bought it and she sent me a box filled with papers, but no phone. Ebay would not do anything as there was a delivery confirmation via USPS although it was just a box with papers. This person scammed me out of $200. Beware
Review
Product
Ebay Christina Russell Profile
Cons
- Scammer
Reason of review
Problem with delivery
Loss
$200
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerStupid | Ebay review
Trying to sign in to my ebay account. Says there are concerns about my activity and i am locked out. I am 66 years old, retired and the only time i use ebay at all is if it has the best price. Last thing i ordered was a mohammed ali picture. Go to help for help and no matter what you click on it defaults back to the sign in page, and after signing in am once again told im locked out. This is so stupid. You are seriously running an online business ? No way to contact these people.
Review
Product
Ebay Account
Cons
- No customer service
Reason of review
Poor customer service
Don't bid they cheat. | Ebay review
I had the highest bid & lost to the lowest bidder. Apparently on eBay the lowest bidder wins so says customer service.since when does the lowest bidder win. WTF is wrong with these fu#$ing idiots. And if that's is how their *** works then I still would have been the winner because I had the lowest bid b4 I was told I was outbid and to bid higher. So I ask again WTF EBAY
Review
Pros
- No pros
Cons
- Stealing from my paypal acct
- To many to list
- Most fake goods on ebay
Reason of review
Fix your bidding and your customer service rep.
Preferred solution
Don't have one it's pointless & it wouldn't be resolved if I had one anyways
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDO NOT USE them!!! | Ebay review
I could only find the merchandise I wanted from eBay. Despite me following up why tracker is not being updated AND confirmation that seller has dropped it in eBay delivery chain, eBay referred me back to seller and despite me requesting the order, they ‘refunded’ me not sure if I will see the money. They have pre set responses and do NOT read complaints. Arrogant and incompetent staff and company takes no responsibility.
Review
Service
Ebay Customer Care
Pros
- Being able to shop online over a whole range of goods
Cons
- No way of talking with an actual person
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered
Tags
Why doesn't ebay have a question that the customer has to answer before you say its suspicious activity.
I went on ebay to change my password and I received an email that my account has been suspended because of suspicious activity. I went to bid on an item and no one even bother to see if the email used was mine. It is and has been the same for years. All they had to do was ask. There is no proof of any suspicious activity.
Review
Product
Ebay Account
Reason of review
Suspended Account because of so called suspicious activity. I want to see proof.
Preferred solution
Put my account back so I can bid on this item from the Davy Jones Auction before it ends.
Tags
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