eBay
Reviews and Complaints
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Verified ReviewerI need my refund
So, I ordered the phone on a website called eBay, which is essentially your website. On their page, I just wanted to order a regular phone without a bit, but it turned out that when I already ordered my phone and when they gave me my payment page, it showed that it was a bit.
I never knew it was a bit and now I want to refund my money. Thank you.
- Good at making sellers back up their promises
- Not a real person to talk to
Preferred solution: Full refund
User's recommendation: To make sure about what you ordered has been fully matured
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Return rquist
Need print label to return item to seller seller is agry to return item-item did not was completed what is on item description missing parts I need return item to seller we are contacted each other need print label and need right addrss
Sending me used products
Hi I don't like the fact that eBay sent me used products I would like my $25 worth of money products to be brand new especially if it's a game and a toy for electric shot game I don't like the fact that they're scamming people online from eBay and I ordered a brand new one for $25 if your order from somewhere like China or a different country Please be aware of their scamming people by sending them used products I feel that I care about people's reaction when they open the box and try to get a birthday gift it was wrong it was greedy Please ask for a refund or a brand new product.
User's recommendation: Look at there reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThis item was delivered to wrong address
FedEx delivered to the wrong address. Checked the tracking number; they said it was a wrong number. Now it's lost.
- Great stuff
- Hard to get ahold of if you have problems
Preferred solution: Full refund
User's recommendation: I think it's a scam
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerIse una compra incorrecta y quiera k por favor cancelar este producto por favor
Por favor fue una comprar por error y quisiera k cancelen este pedido por favor cancelen esa compra por k no la
Necesito ok muchas gracias
Preferred solution: Cancelar el pedido por favor
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDid not receive item, Ebay lied
I added 1 of the emails that was sent to me from a customer support representative. I found out from a nice customer support lady that the address that he was referring to is mine and that the entire e-mail is a lie.
They offered me my money back and I said no and that I would see them in small claims court. No refund as of yet.
They offered me the 8.64 today and said they apologize about the mis delivery. It wasn't a mis delivery; it was delivered to where it was addressed to. They just don't get it.
Depends on the outcome.
Terrible. E-Bay removed my negative feedback and chose Rapid_52 side in this case showing preferential treatment.
Rapid_52 is out of Israel. Do not purchase anything from them. Lisa is the cause and is trouble. She lied when she updated the shipping dates and E-Bay lied about a so called 3rd party freight forwarder.
We'll see how the detailed report to E-Bay management turns out today. Unfortunately neither E-Bay or Rapid_52 has given me the benefit of the doubt and picked up a telephone to contact the post office to show I have been right all along. Favoritism is garbage and unfair. Stop using E-Bay.
They are rotten to the core and extremely 1 sided and unfair.
I am hoping to contact the media as well to get this story out. Updates are coming.
The tracking number showed it as delivered on Sept 06. When ever I get anything from the postal service it always goes into my locked mailbox. If the item is too large it goes into a large box and the key goes in my locked box. At no time in the 2 years that I have lived at this address has the mailman delivered anything to my door.
The delivery stated that it was placed on my porch or front door which I have neither. I have a side door to the condo. I frantically looked high and low, no package. I called the post office and the clerk stated that it was delivered but not to your address.
Due to regulations the clerk could not give me the address that was on the label. I contacted the seller and told them and they said give it a few more days which I did,. nothing. I filed a grievance with ebay explaining that it did not come here and told them that they need to confirm my findings by calling USPS.
They did not and denied my claim. I appealed and they wouldn't even look at the appeal and denied my claim and closed the case. I contacted the seller and again they would not call. I get an email from a rep.
from ebay last evening that when I checked out my item I chose to use a 3rd party freight forwarder and to contact them for the package. I have no idea what that is. Went around the blind side of ebay because they would not allow me to phone in any longer. I spoke to the nicest lady in customer service and she filed a detailed report about my experience and submitted it to ebay management.
Las evening I sent all documentation as well as the rotten treatment I have been receiving. I sent 10 emails to his office with no response. She was reading an internal report that said that it may have been stolen after it was delivered amongst other lies because my address is the only address in the ebay account. 12 yrs.
with e-bay not 1 issue. Everything delivered. Now know one believes me the seller doesn't have to pay me my money back and won't call the post office nor will they give me the address it was shipped to. The nice lady stated once more that they claimed my address is a 3rd party freight forwarding address and no other address on file.
Due to this type of harassment I have become very ill and I am disabled with a bad heart. If you have been treated the same way with e-bay report it but what good will it do. You can't force someone to make a phone call. I am done with e-bay never to spend another dime with them.
I also filed a report with the BBB no answer as of yet.
I am checking on small claims court. Not so much the 8.64 but the attitudes.
- Terrible management and investigation process you are a liar unless you prove other
Preferred solution: 5,000.00 small claims court for all that I was forced to go through
User's recommendation: Do not use E-Bay thieves and liars for management
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Verified Reviewer |Diddy313
eBay did not give me my $500 back on my eBay gift cards at all?
I update everything o ready
Hi this is Maurice Stevens Sr.I like my refund back on my eBay gift cards for $500 I did not purchase at all
- Refund back
- No answer from ebay
- Lot it hard too get my money back
- Seller hes not contacted me on return
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Verified Reviewer |Por k de casualidad puse para comprar un pedido pero no lo quiero y quiero cancelar la compra por fabor
Quiero cancelar el producto por favor por k lo pedí por error por favor necesito cancelar este pedido me pueden ayudar por favor
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |My account got ban with no reason
Welcome to eBay. Fahmyabdo's account is now blocked.
Your account has been suspended. According to our records, your account has violated our site policies. We've sent a note to f*****2@***.com informing you of this decision. If you are enrolled in Managed Payments, visit the Payments tab on Seller Hub or My eBay to view your outstanding balance and make a one-time payment.
If you are not enrolled in Managed Payments, view your account information and review your invoices. If you wish to file a dispute for an Unpaid Item, visit the Resolution Center. Click here to make a one-time payment to pay your outstanding balance in full. If you need further assistance, please contact us.
I'm a new drop shipper and I got banned with no reason.
I don't know why or how. I was just trying to link my created card to the Payoneer account in many days and I'm afraid now to subscribe in a starter store to start selling items on eBay.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI did not receive my item
Although I provided eBay with the email from USPS that the carrier deliver my package to the wrong address and could not get it back, they denied honoring their “eBay Guarantee”. eBay stated because the online tracking info states IIt was delivered to my address.
Then USPS is giving me a hassle about honoring their responsibility. It’s good to do business with eBay or USPS.
They chose USPS, I didnt. USPS provided a report of their investigation and stated clearly the error was by their carrier. The seller is bogusly claiming to stand by the tracking info but not the investigation. eBay is supporting them.
The seller stated in an email to me that they believe I did not receive the package in an email to me after I provided them the USPS email about what happened. This seller is a dishonest and unethical business because it knows the truth and refuses to refund my money. eBay is nothing like Amazon or any other ethically sound online business because it operates as a Buyer Beware strategically positioned business. But, eBay falsely claims to have a Buyer Protection program to prevent these types of actions but it seems they are dishonest and misrepresents the truth regarding transaction protection for the buyer.
I will be contacting the U.S. Dept of Commerce and other governmental entities that will launch an investigation into deceptive representation of online businesses.
Preferred solution: Full refund
User's recommendation: Do not use eBay until they are more ethically responsible and provide genuine buyer protection.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Seller won’t respond or resend my shoes
The eBay app makes it impossible to speak to a person. I purchased a pair of shoes.
The seller sent the wrong size.
I returned the shoes. The seller no longer responds and eBay wont step in because the shoes are showing as sent.
User's recommendation: If you ever need to actually speak to a person don’t use this app
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerEbay locked my account amd wont give me my funds
I had am issue in january and was finally able to try to recover my funds that were owed to me , A ristriction was placed on my aaccount afterwards and wastold i could not get payed , ive been lied to and mislead on multiple pccations , as well as mislead . I am digusted with the illegal actions ebay gets away with on a dayly basis.ebay says they have policys .they inforce them on thièr clients at theyrre conviniance and violate them at will when it benifits them as well , im going to file a civil complaint *** ebay *** thieves.how are they gonna release funds then restric ur account afterwards.that was retaliation, not only that the restriction was placed minutes after i tried to retrieve my funds
- Have a far market reach
- Steal
- Voilate consumer rights
Preferred solution: Compensation for loses due to ebays actions
Return a item that was sent to me that’s not usable
You need to be able to talk to a real person!
In description say its a new radio and then the guy told me it was used. He never said anything to about needing a password to get into radio.
Finally had time to take radio in and company that does my radio work said the radio had a password on it and needed that to put my frequencies in the radio.
The guy wont give me the password now!! I want to send radio back and get my money back!!
User's recommendation: Don’t buy from him.
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just report to eBay headquarters l(858) Six Four Four 2499 they will look into this as soon as they receive your reply.
Read my new review
Way too many scammers on eBay now
A SHlTLOAD, I should make eBay my 6itch