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Collective Complaint Against eBay

Impossible to talk to a live person

KIRBY W Sfu
KIRBY W Sfu
San Diego, California
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I was overcharged for an order. Sent two messages to the seller and got no response. Called Ebay 4 or 5 times, and was always redirected to pages that offered worthless options for problems I didn't have. Impossible to talk to a live person. Even their automated attendant feature was terrible. Asked questions then couldn't hear my answers, wouldn't recognize key presses. Total stonewalling of dissatisfied customers! Also, I've had several experiences where what came was not what I ordered, or was of lower quality than what was shown or specified in the item's listing There seems to be a lot of scamming now. When things go wrong, as I said, it's now impossible to get satisfaction. Ebay used to be better. I won't use it any more.

#ConsumerRights

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