Update by user Feb 16, 2013
Feb 2013 Wow a new alleged fraud kick back scheme involving brokerage fees. eBay has setup cross border brokerage fees included in the shipping fees.
First dealing with this was a bad experience and eye opener. Seller did not ship item and used combined brokerage S/H system fee, PayPal billed me for the item and for BS/H. PayPal blocked me from filing a complaint on both payments. I had to work it just to get a refund for the item, seller ignored all contact, PayPal dragged out refund.
PayPal as recorded on the phone stated BS/H would be refunded. They did not refund, but blocked complaint. Now the BS/H tracking info (with is bogus) is saying the item was delivered.
It was not; I even had post office do a trace even though the tracking info I was given info was bogus. This is another area of fraud to be concerned about.
Original review posted by user Jan 15, 2013
I strongly recommend using:
- firefox's scrapbook extension to save entire web pages for evidence (listings, payments, messages.)
- voice recorder for calls to eBay (repeat ticket / reference numbers)
- use www.toolhaus.org to research buyers / sellers
eBay are highly likely to purge your complaint information, they will purge your compliant complaints on the community forums, they will lock your threads on linkedin forums. so be ready, record the violations and censorship, be civilized.
As of Jan 2013 there are very nasty policies arriving that will allow much more seller fraud. Don't trust feedback ratings nor DSR as they can be purged of negs for a price. Reporting items will no longer matter. eBay has let slip items will need to be reported by many people in order to be even reviewed. Facts be damned, bean counters are running the show.
Band together and fight back.
Spread the word.
Monetary Loss: $5000.