Jason B Bes

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Verified Buyer
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Seller won’t send my iten

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eBay - Seller won’t send my iten
Contacted eBay to inform them a seller is refusing to send me my item . I paid instantly. No response from eBay or seller been over a month now Im out $88
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Loss:
$89
Pros:
  • Just cons so far maybe hire real people in your customer care and support

Preferred solution: Full refund

User's recommendation: Shop elsewhere

Marv S Tnw

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Verified Reviewer

Return

I need a QR Code to return an item to the seller. eBay told them to have me contact eBay for the postage paid QR Code
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Preferred solution: I would like a postage paid QR Code

User's recommendation: Use something

Lorraine J Bmf

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Verified Reviewer

Lost purchases

eBay is the worst service I've ever ever experienced!!! I'll never use again!! I've paid for many jewelry orders only got one package so far.nthe rest are over 30 days late..I can't even call to talk to an agent about this...worst service so upset!!!
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Cons:
  • Horrible service and a fraudulent company

Preferred solution: Deliver product or service ordered

User's recommendation: Never buy from eBay

PENGYU S

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Verified Reviewer

Why is my buyer account frozen?

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My account is: jackshen6789@***.com. I havent done anything, and I havent bought anything. Why is my account frozen? I dont understand? hope you reply to me My story is very simple, that is, I registered my account, then registered with Google Mail, and then logged in with my Apple account, and then my account was frozen before I bought anything. I don't know what the problem is. You can check my account and haven't bought anything. I don't understand why I froze my account. I want to buy something on it.
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Preferred solution: Unfreeze my account so that I can log in normally.

User's recommendation: Don't freeze the account easily. Even if the account is frozen, you should give the customer a reason.Then leave a contact information.

Ricardo R Xra

Stereo is the connection missing

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eBay - Stereo is the connection missing
Is the connection missing It is incomplete and I have been waiting for a long day and they told me they were going to send it to me
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Loss:
$150
Pros:
  • Original cable
Cons:
  • Not a real person to talk to

Preferred solution: Stereo is the original cable

User's recommendation: Good

Dominique S Bwp

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Verified Reviewer

Refund

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eBay - Refund
Still no response. Ive been trying to get in contact with eBay and sell! For weeks! Still no answer no info no refund no nothing
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Loss:
$500
Cons:
  • Hard to access to customers service

Preferred solution: Full refund

User's recommendation: Not to use

Anonymous
map-marker Fletcher, North Carolina

Trying to find why my package shows delivered but it wasn't there

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I feel like there is to much red tape involved in trying to get someone to help with a problem with an order. I feel like it's a way to ignore the problem. It should be much easier to to get someone to talk to about the problem. Galen Stines
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User's recommendation: Require better detail on shipping and delivery of merchandise

Resolved
Fernando v Cyq

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Verified Reviewer

Resolved: Reclamo de pedido

Updated by user Feb 04, 2024

Company fixed the issue and I have been provided with apology.

Original review Jan 03, 2024
metroandaron el paquete a otra dirección i no tengo el paquete para mandarlo para atrás i necesito mi renbolso dígame si pueden hacerlo o se va a perder mi dinero para no perder mi tiempo144568****81
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Preferred solution: Full refund

Sam M Nav

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Verified Buyer

Never received myPackage

eBay - Never received myPackage
eBay - Never received myPackage - Image 2
Order #19-1053*-***47 Should have arrived By sept 22 the latest havent heard anything from anyone.I would like to know if its in transit or Ill get my refund.
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Loss:
$451
Cons:
  • To be asking such questions

Preferred solution: Full refund

User's recommendation: I don’t wish to comment on this to anyone yet

Anonymous

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Verified Buyer
| map-marker Oxford, North Carolina

Can't contact the seller

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eBay - Can't contact the seller
eBay - Can't contact the seller - Image 2
Tried to contact seller blocked contact eBay after being *** and now they want to give me my refund on an eBay card instead of my PayPal. Which is bs. It. Took? 45 minutes to findsome way to contact these a*****.
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User's recommendation: *** eBay

Michael B Lxh

Discuss an order

Order didn't arrive, vendor sent 21 Mar and said it arrived 7 Mar '24, it did not! Tried to track, saw a door and package(s) picture, hard to see, but did not look like a table saw and certainly wasn't my door. Why do do I have to try to track it, I didn't send it, I am the customer!
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Preferred solution: Full refund

Layla M Arf

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Verified Reviewer

Returns iterm

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Super Bad service. Everything against the customer. there are robots everywhere... the service is just very terrible
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Loss:
$23

Preferred solution: Full refund

Anonymous
map-marker Oakland, California

Report a seller

Been dealing with this seller for olmos one month about item 395257****98 . Hasnt shipped or refund me yet. Please!, please!, Take some actions!. Please Step up and take action please. I been with eBay for a long time and I dont deserve this. Please
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Patricia c Wbo

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Verified Reviewer

Scamed the blocked and the used all my cards

This morning I payed 1000 dollars by gift cards for a car, the person blocked me than I lost my money.
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Loss:
$1000
Cons:
  • None actually

Preferred solution: Full refund

User's recommendation: I don’t what to say for now. I need a step to get my money back

Mark T Cil

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Verified Buyer
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Scammed and Ripped Off

Right around the first week of March, Me and my girlfriend went on Facebook Marketplace to try and buy a vehicle. So we seen a 2013 Ford Edge SUV. Had 110,000 miles on it. It looked like a really nice vehicle. Do we decided to buy it .I was in touch with a woman and she gave me an Order Item No; 973304****921 of the vehicle. So when I clicked on the item on Facebook Marketplace, it sent back a response and said that if I wanted to communicate with the seller, I would have to correspond through her email address. Evidence. So I was communicating with whom I thought was the seller, it was actually someone I don't even know. I will include all the evidence and proof I have got screenshots on all that I received from the seller and whom I thought was a representative from eBay. Wrong. An imposter and thief. If you are interested in this slam dunk lawsuit, please let me know through my email address. (tmark6358@***.com). I know for a fact that I have a solid lawsuit because they allowed this type of fraudulent activity on their website platform. AND I KNOW THAT IS ALL ILLEGAL. Can you please help me or steer me in the right direction. PLEASE!!! Please help us seniors get their money back and file a lawsuit against them both. Me and my girlfriend live on a fixed income. We only get so much money that we just can't afford to just throw our money away. I'm 62 and my girlfriend is 71.We want something done about this because we didn't askk fr this kind of treatment. I'm contacting lawyers about filing a lawsuit to get not nly our $2200.00. We have been through pure *** since this has happened to us. We are flat broke, no vehicle and no way to find a place to live. We're being evicted because the landlord is selling all his houses and he wants us out as soon as possible. Well now we have no money to do anything.WE WANT SOMETHING DONE ABOUT THIS MATTER. I really hope I hear something good from you guys. The thieves done this and got away with it by using your website platform. HOW COULD YOU NOT DETECT THIS IN YOUR SECURITY SYSTEM??? At this time I can't upload all the evidence and proof I have because my phone isn't conneccting. So you send me an email to (tmark6358@***.com). So I can just use my phone's email to send the evidence I have. Please you have got to help us here. I know for sure that we have one *** of a lawsuit against Facebook Marketplace and you (eBay)...So we want this matter solved and taken care of. All we were trying to do was buy a newer vehicle than what we have. And that one has to be junked because it's not road worthy anymore and professional mechanic will not fix it for that reason. They are the ones who said it is so rusted underneath that they can not fix it for us. It has no brakes whatsoever. So we are stuck in the mud and no way out. Is this how us seniors are going to be treated in the future??? I WANT SOMETHING DONE...PERIOD... BECAUSE I AM NOT GOING TO GIVE UP ON THIS..

Thank you very much

Mark todd

733 Columbia St.

St. Mary's, Ohio 45885

Phone" 419-268-****

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Preferred solution: Full refund

User's recommendation: DO NOT BUY FROM FACEBOOK MARKETPLACE

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