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Got screwed two ways by ebay

I bought "Microsoft Office" from a person who claimed to be from the USA. An "International" version of the software showed up in a package from China. Went to look at the listing to see what I missed and Ebay had deleted the listing completely and suspended the seller. I could not refer to the original listing at all. They instructed me to return it for a refund. I said I'm not paying to ship it to China. You honestly believe I would ever see a product or my money?? I opened a claim and Ebay found in favor of the seller. So then I'm stuck with a version(new and unopened) of the software I don't want. I argued with Ebay and they told me that I could appeal. So I did. They denied my appeal. Several months later I decide to sell the software(still new and unopened) back on Ebay. I stated it was an "International Version" I included the numbers on the outside of the case. I put in pictures of the actual product. I stated that any buyer could contact me with questions or concerns( this is not my first sale on ebay and I've always had good feedback) A guy bought it and promptly received it from me. According to him, he couldn't get it to work on his computer. I told him I couldn't refund since it was opened and I had no way of knowning if it had been damaged or copied. He naturally filed a case. After 5 weeks of B.S. ebay found in favor of the buyer. I got screwed as the buyer and seller for the exact same item. What a scam. Ebay claims the buyer provided proof that the software was faulty. Ebay apparently doesn't have to provide any proof in writing to me that this all actually happened! They just sent me an email. How does Ebay get away with this?? They refunded the guy and are now coming after me for payment. Yet, I have no written, verifiable proof of anything. I did not get the product returned to me because Ebay said they had to keep it in case it was fraudulent and had to be destroyed. This should be illegal!!! I filed a complaint in CA with the BBB. They were no help. I filed a complaint in MN with the State AG. They were no help. I guess Ebay is allowed to do whatever they want because of "the inherent risk of doing business on the internet" I will be more than happy the day ebay finally dies from their on ineptness!!!!
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Review
#406638 Review #406638 is a subjective opinion of poster.
Loss
$150

US/Canada Cross Border prepaid brokerage scam | Ebay review

Be wary of the new (late 2012) scam by eBay themselves. eBay and Pitney Bowes have devised a scheme to collect prepaid brokerage fees and sales taxes for US shipments to Canada. Here's the rub. eBay can provide bogus tracking information and false "item delivered" status and they (eBay and PayPal) will block you from filing a complaint. If you call in (as I have and recorded their promise to investigate the bogus tracking information and offer a refund) you risk as I have trouble with PayPal logins and eBay logins, plus my eBay Fraud protection group being completely purged (censored) from eBay. eBay & PayPal have a habit of purging trouble tickets so record your calls and take notes.
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Review
#406404 Review #406404 is a subjective opinion of poster.
Loss
$100
Tags
  • kickbacks
  • hst
THEY RIPPED US OFF WITH ONE OF THOSE DOLLS THEY MAKE AND THEY ARE BRAND NEW AS WELL PEOPLE DON'T GET CAUGHT ON THEIR TRAMP THEY SHOULD DO SOMETHING SOON TO SUSPEND THEIR ACCOUNT OR TO CLOSE IT FOR GOOD THEY SELL THESE DOLLS LIKE NOTHING BAD IS EVER GOING TO HAPPEN...
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13 comments
Anonymous
#817884

dood get you need help.

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Review
#405907 Review #405907 is a subjective opinion of poster.
Product
Ebay Account
Loss
$159

Item 171021836204 tracking 9461209699939789739441 | Ebay review from San Francisco, California

I paid this item the same day I won the bid. It took the vendor POPBOB69 4 days to ship, and her excuse is she was hospitalized. When I traced my package, it says the address on the package is undeliverable, so USPS returned it to POPBOB69 and even the returned address is undeliverable. Now EBAY is telling me that it was my fault cause I did not provide a valid address, so they closed the case. Doesn't EBAY/PAYPAL provide my address. I have made 8 purchases in the last 2 mos, and I received all 7 purchases except for this one. I am not even sure if EBAY actually check on my case. I dont even know how to call ebay and talk to a real person.
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2 comments
Galen T
#647408

PS be careful of the eBay support forums they are moderated by sellers (some are corrupt) and you risk being booted or banned from eBay if you mention names of sellers and details. Forums are run by a contractor with no accountability.

:(

Avoid Better Business Bureau because you can buy an A+ rating, and since eBay has an A+ rating all sellers are covered as A+, that is what the BBB has confirmed. :eek

Galen T
#647405

you can't call eBay, they've stopped Online chat.

If they make the claim it was a bad address hey have to prove it.

Be sure to give people the benefit. People have lives, *** happens.

Do you have a verified address?

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Review
#404557 Review #404557 is a subjective opinion of poster.
Loss
$88

Suspend my account without any notice one 1 negative feedback in 2 years | Ebay review

never buy or sell in ebay i was ebay member for over 2 years sold over 200 item and only 1 negative feedback and they suspend my account saying i dont fit in there standard .what the heck they have worst costumer service very poor and dishonest employees . i hope some day this web site pay some respect to members . very cheep and low standard low profile and cheep policy in there favor i m not surprise some day they sitting in court . beware new members don't buy or sell in ebay they are not honest they tell you but not .
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Review
#404002 Review #404002 is a subjective opinion of poster.
Product
Ebay Account

A 21-day hold placed on my funds! | Ebay review from Prague, Hlavni Mesto Praha

Same story as millions of other people....eBay has put a 21-day hold on my funds for no reason. They are earning millions in interest on the funds they hold from their sellers. When will some hotshot lawyer take on these companies? Dozens of small lawsuit have been filed over the years and most have won their cases because there ARE laws (RICO) to protect the public from greedy @#$%& like these. I want to see a huge lawsuit that actually makes them change their policies. I do not care about my money or any settlement from them. I just want their Iranian owner and all of his rich Arab buddies to know that the American public cannot be so abused. That's right....eBay is owned by an Iranian Arabic Muslim. Shocked?
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Review
#403993 Review #403993 is a subjective opinion of poster.
Reason of review
Problems with payment

"Little Foxes" Dvd | Ebay review from New York, New York

i ordered several weeks ago and i paid by papal and i never received it. please find it even if the cost is minimal.you have to be kidding that i have to write an essay to get my dvd of little foxesstarring bette davis and herbert marshall to get this complaint to where it is supposed to go, so i can only hope that i can finally see this film that i so love and haven't seen for some time.may this complaint find my dvd, and any other future purchases that are lost. atredanari@gmail.com thank you.atredanari@gmail.com
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Review
#403302 Review #403302 is a subjective opinion of poster.

Is eBay's policy to help the buyer to cheat my goods?

Is eBay's policy to help the buyer to cheat my goods?
Is eBay's policy to help the buyer to cheat my goods?
I am a Hong Kong seller. I sold an item to a UK buyer on 1 Apr 2013. The item no. is 171003786000. There is a minor damage in the packing of the item during transportation. The buyer escalated the case to Customer Support. On 18 Apr 2013, eBay decided that the buyer send the item to me, and then I have to refund full payment to the buyer after I receive the item. Unfortunately, eBay refunded full payment to the buyer on 22 Apr 2013, but I have not received the item . Besides, the buyer do not prove to me that he send the item to me because I have not received any tracking number of the item. What's wrong in eBay? Why eBay can do it? Is eBay's policy to help the buyer to cheat my goods? If it is true, I will call police for help.
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Review
#402754 Review #402754 is a subjective opinion of poster.
Loss
$80
Made online purchase of 3 refinished wheel rims for my car from seller "Wheels, Tires and More". I live in Alaska, and the shipping details said free shipping to the United States. I was able to complete the purchase, receive the order confirmation, as well as a...
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1 comment
Anonymous
#640361

As usual a buyer does not bother to read the whole ad. Shipping to Alaska is very expensive.

If he does not want to pay the freight then do not buy the products.

My ads on Ebay state my shipping prices are to lower 48 states onloy. Too much to ship to Alaska.

Review
#402347 Review #402347 is a subjective opinion of poster.
Loss
$189

Por quality of sale item and warrentee | Ebay review from Malden, Massachusetts

I purchase two foscam cameras from these people on ebay. Two months later they failed. Contacted foscam. They don't know these guys. Contacted usahitec. They say send us the camera for warrentee. cost of return $40.00 Now I here this process could take 2 to 3 months. I originally paid $132 for two cameras for these guys in California. Foscam told me they are not a seller for them. The wording of the email from them suggest a lack of good English. They seem to be making it up as they go. I would be very leery of dealing with usahitec in the future.
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Review
#402050 Review #402050 is a subjective opinion of poster.
Loss
$172
Tags
  • Future