Resolved
Julie B Bdp

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Resolved: Return item/ hacked account

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eBay - Return item/ hacked account
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Updated by user Nov 27, 2023

Company fixed the issue and I have been provided with apology. The product was misrepresented by Carguardus.

Ebay gave us a full refund. I would not recommend Carguardus to anyone. The product was cheaply made and the description was completely wrong. When we tried to return they were going to refund about half of our payment.

There was no email listed or phone number. The option to leave feedback on there site only took you back to Ebay.

We are happy to say Ebay stood behind there own refund policy. It just took us 2 days to reach a live person.

Original review Oct 27, 2023
I ordered and received an item that is not showing in my purchases in order to return due to misrepresentation. I started receiving messages that someone else is signing into my account. I need to return this item and ebay refuses to find the item ordered/ recieved.
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Loss:
$53

Preferred solution: Full refund

User's recommendation: If you can possibly do business elsewhere i would highly recommend it. They aren't the company they used to be. So thumbs down ebay. We ordered and paid for a pricey item. When we recieved it we noticed right away that it obviously was a return from someone else because some of the clips were outside of the bag. Also they represented it as leather and that it would fit a Dodge Ram 2500 ...neither was true! Ebay accepted the return and kept half of the money we paid for the Seller. Totally dishonest! Do not do business with Cargardus. They obviously have done this to customers before and ebay is supporting them in this unscrupulous business practice.

Resolved
Aser K

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Resolved: Complain.

eBay - Complain.
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Updated by user Sep 16, 2023

Company fixed the issue and I have been provided with apology.

Original review Aug 17, 2023
I returned my watch to the seller but he did not refund it And he doesn't answer me.Please refund my money. Thanks I have proof that the item has been received
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Loss:
$93
Pros:
  • Very slow to refund customers
Cons:
  • Have made me anxious

Preferred solution: Full refund

User's recommendation: They didn't do anything to the elephant seller

Anonymous
map-marker Colton, Oregon

I need to track my order

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Because I dont know where my order is located at this time I need to talk to a representative to discuss my order
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Jerry P Drs

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Didn't receive my package!

I don't think this has be resolved about my package not being delivered! I asked a few people and they said that they haven't seen a package. So if you would please send another one or my money back please!!
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Pros:
  • Shopping online
Cons:
  • Package dont always come
  • Customer service

Preferred solution: Full refund

Gian Xhk

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| map-marker Denver, Colorado

Need refund on a paid shipping charge

eBay - Need refund on a paid shipping charge
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This is a terrible company to order from(Sun coast) The part was not in good condition missing parts hole thru the part lights painted over I sent pics.They said they would refund me but I have to pay for shipping.Tried to get this resolved with them they totally refused to send shipping label. I ended up paying 41.00 bucks to ship the piece of crap part back!Never BUY FROM THIS COMPANY!
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Cindy w Ewe

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Fraud

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eBay - Fraud
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Cheaper me out of $200. I worked hard for my money, sorry people. That's okay, the day will come. You're gonna get yours?
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Loss:
$200

Preferred solution: Full refund

Bruce S Nrz

Account issues

Need to change location from Republic of American to usa so I can finish set up to sell an item. Thank you
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Preferred solution: Trying to update profile..change location from Republic of aberjan

Charlie T Pzl

I get help on a refund

Cannot get in touch with anyone at eBay to get help with a refund from the seller who has not sent the item.
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Loss:
$38
Pros:
  • Generally a very good website to buy from
Cons:
  • Almost impossible to get in touch with someone at ebay to help with a resolution with a seller

Preferred solution: Full refund

Anonymous
map-marker New York, New York

Suspended for no reason

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I was suspended because signing in as a guest plus I ordered 2 things and I cant even see it on the eBay app or track my orders/packages, I never had any issues with Amazon and Im hoping I get my orders too
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Darrell M Yqg

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Need my refund asap

My order was send back to the seller I just want my refund back as soon as possible.my order was send to wrong address.
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Preferred solution: Full refund

Michael A Mng

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Problems with a refund

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Well the refund the seller issued me today was sent to a debit card that is no longer active as my bank account got frauded and had to change bank account and debit card after I bought that itemtp
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Loss:
$34
Pros:
  • Great refund

Preferred solution: Full refund

User's recommendation: To make sure it gets credit to the right card

Chengsee Audrey G

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| map-marker Edmonton, Alberta

Shipping label not included

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Seller is deceptive even though he is a Bestseller. The Seller approves my return of an item I bought on December 21, 2023 due to his obvious own mistake of sending the wrong item and added that he delivered me a shipping return label when he did NOT on my eBay account since January 7.Subsequent inquiries were ignored by the Seller.

There was no return label and I cant send the item back, unfair I have to pay the postage. The return window is Jan. 21 and I am leaving for a trip out of Canada for 2 months on Jan. 20 this Saturday.

All I need is an EBAY shipping label to return item back to the Seller ASAP to my EBAY account or email: healthcrucials@***.com.

Thank you, Cheng-See Audrey Goh. Phone before Jan 22: +1(82*)***-****.

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Darius J Pnk

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Potential fraud/scam

eBay - Potential fraud/scam
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I was searching for a car and found a woman selling one, and she wanted to deal through eBay motors, but the issue was "eBay" emailed me saying I had to send the card information for the eBay gift cards through the email to start the process of "shipping" the vehicle to me, but it seemed very suspicious because I'm pretty sure you can only buy the vehicle by putting the gift cards in through the checkout. Watch out for a Patricia Chanel
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Pros:
  • I havent seen any
Cons:
  • Cant tell whats real or a scam

Preferred solution: I'd like to speak to an actual person about this matter not an automated system response

1 comment
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JOHNATHAN Y Bsn

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Refund

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eBay - Refund
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in july i bought a 3d printer and seller will not replace they just keep sending parts and still wont work and they refuse refund or replacement i need yall to step in and help
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Loss:
$496

Preferred solution: refund or replacement

User's recommendation: do not buy anycubic 3d printers

Anonymous
map-marker Los Angeles, California

I was trying to get my money back for the item I canceled it and I didn’t receive it yet.

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Get my money back. I was purchased and charged my mind and canceled it before I received it and it takes a while to get back my refund.
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