Tracy M Gyz

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Issue with seller on eBay

I cannot speak to a live agent by phone or chat. This is stupid. I placed an order on Feb 27th and it's showing paid but not shipped. Sent 2 emails to seller and gotten no reply.
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Preferred solution: Speak to a live agent about my issue with my order and the seller.

Resolved
Michael R Mny

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Resolved: Order misleading

eBay - Order misleading
Updated by user Dec 10, 2023

Company fixed the issue and I have been provided with apology. I contacted eBay customer service

Original review Dec 03, 2023
The advertisement stated there were two items for sale which i purchased. When the package arrived i only received one item but was billed for two. When i inquired about it the seller never got back to me and i had to contact ebay. This is disappointing because there is no recourse to the seller for his false advertisement and over billing me making this my problem.
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Preferred solution: I would like to get what I ordered

User's recommendation: Don’t purchase from seller

Anonymous
map-marker Naperville, Illinois

Seller not contacting me

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reated very nice Will wait until Wed to see what happens and then contact ebay have not heard from seller
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Anonymous
map-marker Reseda, California

Question on refunding

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Question about refunding my buyer for item that sold on another platform and thought i had canceled on ebay, but it didnt go thru i guess
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User's recommendation: Excellent customer service

Quentin D Vnq

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They sent me a product that not in the picture

eBay - They sent me a product that not in the picture
This product to run a microwave and a refrigerator and it does not do it does not work. It keeps shutting my microwave off and my refrigerator off. I need one ready for 5000 W and this one does not. I would like a return or my money back because this does not help me warm up my food
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Loss:
$100

Preferred solution: Full refund

Linda R Ncx

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Cannot return item without paying them to talk to u or

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Tried to return item and they will not talk to customer without paymentdo not purchase from here they do not back thier returns without more money coming from u
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Loss:
$15000
Cons:
  • No return availability

Preferred solution: Full refund

Thomas L B

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Verified Buyer

Return

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eBay - Return
eBay - Return - Image 2
I purchased a product protection plan and the system is not recognizing my order number when trying to return it for credit
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Loss:
$103
Cons:
  • Defective products

Preferred solution: Full refund

Anonymous
map-marker Annandale, Virginia

EBay used poor authenticator

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EBay used poor authenticator
EBay used poor authenticator - Image 2
I lost a sell because of eBay used a poor authenticator where not only they said my Gucci item was not real They also cut my original Gucci box out and returned damaged box! Very in-professional
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User's recommendation: Never

Anna S Zoq

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| map-marker Jacksonville, Florida

Necer recievecant get help on a purchase I never recieved.d item

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eBay - Necer recievecant get help on a purchase I never recieved.d item
eBay - Necer recievecant get help on a purchase I never recieved.d item - Image 2
I order a cat scratch post back in March never received item contacted seller 4 times never heard from him or ebay on the case. Still show shipping in progress 5 months later. Ebay closes the refund request and you cannot speak to a live person to get my money refunded. Very on happy with Ebays service I was a customer for the past 20 years but now use Amazon instead.
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User's recommendation: Switch to Amazon they get involved when you dont get your order.

Anonymous
map-marker Newcastle, Oklahoma

I need help with my card

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I finally was able to speak to a person and she was very helpful and considerate. I have my issue resolved now. Thank you for everything.Sincerely, Sherry Fox
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Christian Ywc

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| map-marker Toronto, Ontario

No information on how to reinstate account

My account was suspended over a year ago, and there is no information on how to reinstate my account. Please give me someone to speak to about it so I can withdraw my $112.09 funds due to me.
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Ali B Opo

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Verified Buyer

Product not received

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eBay - Product not received
Will never buy anything else off eBay filing a fraud complaint with my bank since cant get resolved through company
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Loss:
$90
Pros:
  • Had what i was looking for
Cons:
  • Ordered in nov and never received and can not get a refund
  • Cant get a response

Preferred solution: Full refund

User's recommendation: Don’t buy anything

James M Yiq

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Entered wrong tracking number

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eBay - Entered wrong tracking number
eBay - Entered wrong tracking number - Image 2
I entered the wrong tracking number, and theres no way for me to correct it And then there is no way for me to get a hold of Anyone to correct it
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Preferred solution: The correct tracking number listed

User's recommendation: Double check your tracking number

Todd R Vnx

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My newly bought gift card has 0$ 542498****158

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eBay - My newly bought gift card has 0$ 542498****158
eBay - My newly bought gift card has 0$ 542498****158 - Image 2
i bought a new card of 100$ and has zero balance. this is the card number 542498****158, i want ebay to look into this and rectify it
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Loss:
$100

Preferred solution: Full refund

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Alejandra A Iet

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| map-marker New Orleans, Louisiana

No ee recobido mi renbolso

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?...metroyo pessoy yoaesúeducacióncacien fisicarapareal C.Aademyo de bellasartes Qué Señalntaalqumiélreal academia de bellas artesnuñallámamáda
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