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1.8 Based on 96 reviews
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  • Customers like
    • Access to consumers 4
    • Far trade 3
    • Honest seller 3
  • Customers don't like
    • Not feeling protected 11
    • Customer service 11
    • Dishonest sellers tolerated 9
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  • 1 day ago
  • Entertainment
  • Mobile, Alabama
  • Music Outlet Shop
  • 1

Similar problems. Dreadful company! This is my experience: 1. Double sold a guitar I had already purchased so had to wait for new stock. 2. They continued to list the guitar on eBay as being in stock - it wasn't! 3. To be fair they paid extra for delivery to expedite the guitar when it finally came in from their suppliers but it got held up at customs. I don't blame them for that but if they... Read more

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  • Nov 27
  • Products
  • Led Bulbs
  • 2

Hi, I purchased 12 bulbs from the above company through the ebay website. Despite only using them in 2 lamps in 10 months all 12 bulbs have failed. I contacted the company who refuse to respond so I contacted ebay who are not interested and were going to give me the company address / direct email contact details for the company who I purchased them from to see if "I CAN SORT IT"!! The company who... Read more

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  • Nov 26
  • Online Shopping
  • Miami, Florida
  • Dress
  • 1
  • 1
  • 18
Ebay -  pzf2011 (117,518RedShooting Star)
1 of 3

I send for a dress I received it on Oct 30, and the dress was poorly constructed, and broken. I took pictures and send info pzf2011 (117,518RedShooting Star) did not answer, Spock with customer service no help there neither, I send the dress back 2 times and finally I send it as a returned they received the item and still no refund. It is not about the $16.99 it is about the principal. I know... Read more

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  • Nov 25
  • Auctions and Internet Stores
  • Daly City, California
  • 11

I am very upset with EBay customer service and it makes me doesn't want buy or sell on Ebay anymore. They double charges for 6 transactions on my Paypal account and Bank of America. I have talk to 3 different representatives and resolve the problem and none of them able to help me. They are the worst. Finally I got transfer to PayPal and they refund me the charge. They said EBay is responsible... Read more

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  • Nov 15
  • Auctions and Internet Stores
  • New York, New York
  • Guitar
  • 15

music-outlet-shop on ebay sent me a broken guitar and refused to refund. This guy Frank Schauer obviously does this to a lot of people from what I can see. He even threatened to take me to court! Such a terrible ebayer. Frank Schauer scammed me on ebay. I purchased several guitars from Frank Schauer and he pretended to be an honest businessman on ebay under the username music-outlet-shop. Frank... Read more

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  • Nov 13
  • Laptops and Tablets
  • Tablet
  • 6

The same experience, frustrating.. btu that muth3r fuck1ng will pay.. its matter of time its expiration date is near because i was able to convince my lawers to sue that seller, its rating is drooping the internet is fullof review and talk to your lawer to see what can do, there is always something else. i purchase a 7 inches tablet, it came deffective it didnt wanted to replace it asked for a... Read more

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  • Nov 07
  • Footwear and Clothing
  • Seagoville, Texas
  • Dickies Boots
  • 1
  • 1
  • 32

I ordered a pair of Dickies boots from [jackterrierfan] on 9/20/15 for 39.99 + 9.95 shipping. when the order did not ship the next day [paypal had paid the same day] I ordered another pair from [busyshoppin] on 9/22/15 for 34.99 + 16.20. I recieved both pairs on time but could not get my foot in the top of the boots. I started a return with pictures and was told to send them back with return... Read more

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  • Nov 06
  • Toys
  • Wilmington, Delaware
  • Fisher Price Toy
  • 24

USPS admits they left the package in the hall outside the entrance to my office suite on a Friday at 5pm. By Monday it was gone. I spent several hours researching the whole thing, ultimately USPS informed me the seller/shipper should file a claim (value was less than $100). The seller declined, stating the problem was on my end, no refund. I asked eBay to step in because the seller had recourse... Read more

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  • Nov 06
  • Auctions and Internet Stores
  • Mankato, Minnesota
  • Ebay Money Back Guarantee
  • 20

I bought a smartphone clip holster from a supposedly reputable ebay seller (iambigmeech). It didn't fit quite right, so I contacted the seller and requested to return or exchange it. After about a week or so, ebay contacted me and said I would not get a refund, since the item was as described (it wasn't - it didn't fit well). They said there would only be a refund if there was something wrong... Read more

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  • Nov 01
  • Laptops and Tablets
  • Rancho Palos Verdes, California
  • Imac Computer
  • 26

I just went through one of the worst situations with the company and I can tell you right now I will never ever purchase or sell anything through eBay. This is the most dysfunctional company I've ever worked with. I sold a iMac computer and because the buyer couldn't use his windows keyboard on a mac he wanted to return it for full refund. This is absolutely ridiculous, and they eventually as... Read more

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