eBay

I made my order and expected delivery time was shown between 8/29/23- 9/2/23. I have my small baby with me to travel and needed the mattress for her crib to spend a night in our new leased apartment.

It was long weekend . We ended up staying in hotel and spent $280 for 1 night only because it it was book at a very last second. So one small crib mattress that was supposedly to be delivered didnt arrive even after a day or 2 so we ended up to stay 2nd and 3 nd day in a hotel. I cam back home (old) and since it is state to state move we have arranged to permanently move in 2 weeks.

And have no clue if that item will stay there by then. ebay has no support at all and neither seller and nor ebay helped me with the issue. When I wanted to close my account the rep Rae was happily guided me how to close long term customer account. So RAE , the rep dont care about retaining customer relationship .

Stay away from EBAY.

This company is used to be a perfect place to purchase whatever you could find in any online market and I personally felt very protected but not NOW

Dont buy anything from the seller tailstories. The seller is not sending items on time and has no solution to offer.

Scammers. Please see the

USPS delivered package to the wrong address. Seller and eBay refuse to refund.

They chose USPS, I didnt. USPS provided a report of their investigation and stated clearly the error was by their carrier. The seller is bogusly claiming to stand by the tracking info but not the investigation. eBay is supporting them.

The seller stated in an email to me that they believe I did not receive the package in an email to me after I provided them the USPS email about what happened. This seller is a dishonest and unethical business because it knows the truth and refuses to refund my money. eBay is nothing like Amazon or any other ethically sound online business because it operates as a Buyer Beware strategically positioned business. But, eBay falsely claims to have a Buyer Protection program to prevent these types of actions but it seems they are dishonest and misrepresents the truth regarding transaction protection for the buyer.

I will be contacting the U.S. Dept of Commerce and other governmental entities that will launch an investigation into deceptive representation of online businesses.

Someone purchased a Magic/Bird rookie card from me, then said they didn't and is now SLANDERING my name all over the internet.

A buyer named 'jumar_2442' purchased the Bird/Magic 1980 TOPPS RC from me for $2,800 at 2:38pm EST on August 22nd, 2023.

At 2:43pm EST on August 23rd, 2023 I recieved another message from EBay stating that 'jumar_2442' PAID for the Bird/Magic RC

At 2:44pm EST I received a message from EBay a buyer wishes to cancel that purchase.

At 2:45pm EST I received the following message from 'jumar_2442':

"This is fraud. I never even approve this.

I dont understand how you could charge my credit card. Im contacting eBay and my credit card to let them know its fraud."

Still at 2:45pm I received the following message from 'jumar_2442', this time it included previous messages 'jumar_2442' sent to me a few days before :

"You better cancel my order this is fraud. I never even press purchase or approved it."

And "Alright. Thannks for your intereat.

jumar_4224:

Sorry bro I just purchased one Im gonna pass.

Thank you. I was on the hunt all day. I found one already thanks

Your previous message

Can you do $2800? That'll cover all the fees I have to pay.

The value of this particular Magic/Bird rookie is only going up.

I appreciate your interest.

jumar_4224:

2700

Still at 3:44pm, EST, I received the following message, in response to my message about why I have to now pay $410 in fees:

"No problem but thats crazy. I didnt even confirm to pay and you charge me ASAP. Every time I buy cards I have to go through a process to charge my credit card. You automatically charge me without even confirming for letting me confirm."

Still at 4:00pm, EST, after I explained to jumar_2442, that I don't have the money to pay $410 on fees.

Another message from 'jumar_2442' at 4pm:

eBay fees for making money thats why I already confirmed with eBay to cancel it and I already checked with my credit card company its pending then theyre gonna cancel it."

Still at 4:03pm, EST, I received the following message from 'Jamur2442":

"How is it Friday?

If I never received the card yet I never even purchased it and you charge me for something I didnt even agree on.

Reply

Your previous message

How do I know what you are doing is not fraud?

I had nothing to do with this. Last Saturday you texted me an offer for the card, I responded a couple of hours later with an offer and you declined."

Also at 4:03pm, August 22nd, 2023, I received the following message from 'jumar_2442', after I asked this person if they are trying to fraud me out of my money.

"No problem Im calling my credit card company"

I received several more message from 'jumar_2442' that increased in their abuse and hostility to me.

Ive had two different sellers that I ordered the same product from and both sellers had bad product. It was suave hair mousse and both sellers each sold me two cans that did not work at all. I am stuck with 4 cans of bad product and Im out almost $40.

I called eBay services I listen to all the prompts it sent me directly to this guy Harry we spoke for 20 minutes I told him I wanted to purchase a car from eBay he told me when I get my invoice to call him directly so he gave me another phone number to call as soon as the invoice came in so a couple days later I got my invoice and I told them I just need help to make sure everything goes safely and I wanted him to check the invoice to make sure everything was correct so he told me everything looks good and he directed me what to do he told me to buy for eBay cards for $200 each I went to the store I was only able to find a couple eBay cards I got $500 worth he told me its OK I can purchase target gift cards so I bought $100 Worth of target cards he told me to wait a few minutes after I gave them all the card numbers and got back to me and told me there wasnt enough money it didnt go through I needed to send more money that he will refund me me saying OK this is a guy that I got transferred to the other day so hes definitely an employee I didnt call him before hand he didnt call me before hand I called eBay and it transferred me to this person again he told me his name was Harry he was a Director of billing so I feel that he was telling me the right things I told him I only have so much money because this is a gift I have to buy a car I am disabled it was all the money I had in the world I am by myself I cant work I dont have any income this was money sent from my family to help me out to buy a car cell I did get $100 he checked it out again he said not enough I need to send him 300 more dollars I told him I cant do this this is all the money I have I have to get the car the insurance and the registration I cant send you all my money he told me not to worry as soon as I have the $1200 all sent he is going to reimburse me the 400 and the $800 to go towards the car purchase it dont worry Ill make sure youre very happy Im gonna get your money back to you you dont have to worry so I got the $300 in target gift cards and I sent it to them gets back to me 10 minutes later and he says OK everything looks good just one more thing Im going to refund you but I cant refund you unless I can refund you over $1000 so you need to send me another $600 and thats when I knew something was up I said listen this isnt right this is a scam and then he tells me no this is not a scam I dont need your money I have a job dont accuse me of being a scam artist Im only trying to help you you called me you asked me for help I said I called you because I called eBay and was transferred to you and you gave me a phone number so I can call you direct to buy this car I said do you understand that I am a disabled I am 53 years old I do not have a job I dont have any money Im about to be evicted this is all the money I have and I need it to get a car so I can get a doctors appointment and try to find some side work so I can survive hes like dont worry if you send me 600 more dollars Im gonna reimburse you $1000 and youll have it by the end of the day and I said you know what I dont believe you I just want my $1200 back he says no you cannot get it back if you dont send me the $600 youre not getting anything back so you either give me the $600 or this phone call is over with and I knew it was nothing I can do theres nothing I could do but I think he already got the cards already situated because he took time every time I sent him a car to get back to me in a few minutes and I had no idea I thought he was paying for the car for me I just dont understand how this happened how does an employee steal from eBay customers Im a customer and he is definitely employee because I did not call him the first time I called him because he gave me a phone number through an eBay phone number I was directed to him I was transferred to him from the eBay line an actual eBay phone number I went through all the prompts answered all the eBay questions and I got transferred to him and now I cant get a hold of eBay for the life of me even calling the eBay number again I cannot get a hold of anyone to explain the situation to anybody I am at $1200 and that was for a car car insurance and to register the car and now thats done I called my bank I went to the police department I called the FTC I left a message with the attorney general but now Im leaving a message here I want my money back I will take it as far as I got to go I will go to the News I will go whatever but this guy is an employee at eBay and he will be found because I do have his personal phone number and it will get tracked back to him but Im asking right now what can I do to get my money back I have all the receipts I did not spend them and I have all the cards all everything is in his name and I dont know his real name Im sure that wasnt him because he was definitely not from this country and a very thick accent its not like I can make this money up and just chalk it up to oh well crap happens this was all I have in my life I need help

I have been a loyal Ebay customer and occasional seller for nearly 30 years and have always felt they had my back if and when there were any shenanigans or situations that arose especially when purchasing. Be warned, THIS IS NO LONGER THE CASE.
I purchased a used printer of a type I already own because mine had became unusable (something mechanically broke inside it).

Since I liked that (older) model HP I decided to buy one I found on Ebay and use my already stockpile of ink and print heads to service it - bringing it up to a usable state.
The listing from oshysales: stated:
HP Officejet Pro K550 Color Inkjet Printer (C8157A)
Powers on(need servicing )
NO RETURNS. (Note: Even no return sales are returnable if the listing is not as described as per Ebay's guarantee policy)
There was an Ebay notice that stated:
Shop with confidence eBay Money Back Guarantee
Get the item you ordered or your money back.
After purchasing and receiving the printer ($200+) I plugged it in
and as soon as I touched the power button there was a loud pop
and smoke came out of the carriage. I looked in the carriage and could see no burned wiring etc so it most likely is the board that is installed in a difficult place to get to. The bottom line is that the printer is JUNK and totally not serviceable.

This is way beyond "Needs Servicing". It is in the "Needs Expert Repair" column.
So I contacted the seller through the Ebay portal and heard nothing for 2 or 3 days. Then I called Ebay, and after much robot trickery finally got live support and explained what happened. She told me not to worry and that I should wait for a return autho from the seller and return it.

I explained that the seller did not respond to my ebay texts.
A day or so later I get an email from the seller bascially saying that the listing was correct and that he would not take it back. Then about a day later I start getting phone calls from an unknown number and because it was repeatedly calling me I answered it.
It was the seller! The seller wanted to talk to me regarding my complaint OUTSIDE OF THE EBAY ENVELOPE which is completely against Ebay policy. So I told him, sorry but we can not speak outside of the Ebay envelope and to write to me inside the Ebay portal instead.

He still called me back 2 or 3 times after I kept hanging up on him.
I then called Ebay again and went through the rigmarole to talk to a live person. I told them (her) what happened regarding the seller contacting me. She once again she apologized profusely to me said, "DON'T WORRY, EVERYTHING WILL BE TAKEN CARE OF, you will get a return autho in your Ebay mail in a couple days, if you don't get one then contact us back".
After about a week or so since I heard nothing from them I figured everything was as the representative said, "taken care of" so I go to check my email and low and behold and email dated 2/29/24, I get a message from Ebay stating "Your return is approved - what to do next" with an explaination of how to return it. then I notice another email sent on 2/30/24 stating:
"We're sorry that you had a problem with your purchase.

However, the seller described the item accurately and buyers can only get a refund if there's something wrong with the item.

After reviewing all the details of this case, we determined that you won't receive a refund."
WHAT?
And of course they do not receive replies from their death-to-customer emails and when trying to re-contact them by phone it is now impossible (for me) to make a connection with a live person.
To whom might be warned, this is what Ebay has come to. Therefore from this day foreword I will do my best to purchase from other sources, other than Ebay and if I ever purchase from Ebay again due to NO ONE ELSE HAVING THAT ITEM, I will do so with the knowledge that Ebay does NOT honor their "Ebay Money back guarantee".

Projector Pro eBay Seller (Proprietor Mike Wood) sold this Buyer a Bell & Howell R8 / Super 8mm film projector. As shipped and out of the box, the projector presented with an unidentified rattling coming from inside its base, which later was identified as being six broken-off pieces of plastic Projector Pro indicated had originated from a different projector.

In addition, and more critically, the 110-Volt power cord was not connected to the circuit board, it lay bare, and the projector was not in working order. Projector Pro was contacted and Buyer and Seller engaged in a video teleconference to troubleshoot the findings. During the call, Projector Pro provided real-time instructions on the process for connecting the power cord. Although the Buyer had no prior electrical experience, they successfully made the connection, as instructed.

However, when the Buyer tested the projectors power plug in a 110-Volt outlet, it created a sudden power surge that tripped a circuit breaker in the home's main panel. It shorted out the target outlet, plus five others on the same circuit. Options for replacing the projector were discussed, and Projector Pro agreed the Buyer would return the projector at Seller's expense in exchange for a duplicate model. The Buyer initially agreed to the exchange, but later the same day, notified Projector Pro they had changed their mind.

The primary reason was a safety concern and risk of receiving a second compromised projector that could damage the home's electrical system, and to prevent any unknown expense.

Projector Pro agreed by email to provide a full refund which, considering the circumstances, the Buyer reasonably assumed it would include the cost of return shipping. The Buyer initiated the return and refund via eBay, which under Projector Pro shipping policy, required the Buyer to pay for return shipping. During the return and refund process, the Buyer was not afforded any consideration even though Projector Pro shipped a machine in non-operational condition due directly to the power plug never being installed. The Buyer's PayPal account was credited a partial payment of $224.83 and did not reflect the eBay shipping cost of $48.02.

This, indicating, the Seller did not or chose not to oversee the refund process on the Buyer's behalf. Additionally, under eBay Seller rules for processing refunds, Projector Pro failed to notify the Buyer of any non-repayment or reduction of their shipping charge. To date, the Seller has not contacted the Buyer for making any repayment arrangements of the shipping charge and the Buyer has filed an appeal via PayPal.

Additional punitive costs were incurred by the Buyer as they could not resolve the tripped circuit breaker caused by the projectors faulty power cord. The Buyer was compelled to hire a residential electrician at $165.00 to diagnose and restore power to the home.

In total, the personal cost and monetary loss to this Buyer of doing business with Projector Pro was ***$213.02*** with an end result of a failed projector sale with no working projector or customer satisfaction to show for their time, effort and money.

I have a monster negative balance on eBay, which has climbed nearly to the amount of $1,000.00 but right now its around $500$600. The mathematics used by eBay is confusing and always in their favor.

Some of these amounts are for refunds to buyers that I had nothing to do with, refunds where items had already been shipped AND received. When I contacted eBay and told them about this they would just go and get off the subject and badger me about setting up a payment option that would pay off this astronomical size debt. They also told me in regards to the refunds that I should contact the buyers for my money back (which is a blatant violation of eBay policy) so far only one buyer has honored my request. Id also found there were offers sent from my account for various items, and no I did not have the option to have such automatically done after sending previous offers.

I knew I hadnt sent them because some of the messages attached were not my words. Filed a complaint with the BBB, who contacted me back and told me eBay would get in touch with me, but no one has. Its my opinion my account has been compromised and because of that eBay is trying to profit from it all. From all this things snowball because Im filling orders that Ill never see a dime from.

I came to eBay to make money, not lose it. Screw eBay!!!

Got hung up on! Very disrespectful and careless about the customers avoid eBay with all costs they will steal your funds and hold them hostage and give you no reasoning behind doing so.
Here's my proof even if I did authorize the charge and didn't request the shipment be stopped by seller before it ever left his possession, I then placed a postal hold on it so a almost $900 item I didn't authorize or need/want in any way was never in my possession but at the postal office.

His listing Description matches the tracking which, also matches the tracking number on the pictured envelope that was required to be signed for so of course it shows delivered..

But Please someone tell me how a computer listed in the photos only weighs 4 ounces and came in an envelope with such small dimensions?? IT CANNOT NEVER WILL

After being very upset with the entire order, I am finally able to write about the situation. Yes, i was fine after the first month of delay.

I waited, thinking it will come and of course I was excited knowing I worked and saved the amount to actually get what I wanted. Order date:

Sep 19, 2023

Order total:

US $325.83

Order number:

11-1056*-***81

It's better that I post the message of the entire situation than me try to explain it. Return window was closed on October 19th. Which it was never shipped and I never received it.

I took pictures of the conversation, and the response we both had. I know that none of this will work in my direction. But I think people should know so they want fall for there situation. Product is still listed as thought they have in stock, and shows there still selling the product like Walmart.

I say if you don't have the product available and it hasn't been available or in stock you shouldn't prolong the delivery nor attempt to sell the product you will never stock. Please whatever you do, don't buy from this provider... AT ALL. And Ebay, that's another situation.

I love Ebay and I've been dealing with them for what I think almost a decade maybe, its been a very long time. But they should have a way that you can contact someone physically and personally. Not automated, there's people that don't like that, especially when there upset about a situation that it seems as though someone has stolen money from you. This situation could have been prevented.

There is more to this conversation .

I wish I could post the entire conversation I have a total of 27 of the conversation. Which was no closer of me receiving the part nor a better way of receiving my money back to the penny that they owe me plus me cashing a check for that amount. I do have a way now to receive the money on a different card. But like I explain and show, it doesn't look like I would actually get it in a timely manner from them.

I even tried to call them. one number on their web site doesn't work. The other they don't even pick up at all after several attempts and the short amount of time to call them. I even went in the direction to try and email them and asking.

No response at that end either. So It's not like I haven't been trying. It's my $325 that I want back. Without losing a dime or penny of that money, it's what I worked for.

Like my father say " You don't mess with someones money, nor there family" and the way I see it, this on the other hand... It does, it's my money. and being if I had it and not the part, It would and could help my family directly.

1/27/24

I get a message from pissed consumer, they mentioned get a one on one legal attorney. I say this...

"Lol, so either way in order to get an attorney for $325 I will have to spend an attorney to actually get the money which will cost me the same or more money to do it.

That makes no sense at all. All they need to do is either give me the item as agreed on or give my money which they knew they couldn't fulfill when the put that item for sell on the market after so long. I should not have to spend an extra dime to have my money back or go through this frustrating situation. They need to get on Ebay sellers and correct this matter before it happens again.

I guess that means they all can do this to a customer and get away with it.

So what is Ebay really good for... The consumer or the SELLERS (they do make them money) way to go.